Overview
April 28
Watch Now
In the digital era, keeping systems up and running is an increasingly complex task. In fact, a recent Center for Digital Government Survey found that 80% of the respondents had a critical network or system outage within the last three months. As systems begin to share more components – network, storage, processing – and are implemented in a variety of locations including the cloud, the job of identifying the root cause for an outage, and then remediating it in a timely manner is not getting easier.
Join the Center for Digital Government and ServiceNow for an informative webinar where you will learn more about the results of the research on IT Operations Management and what organizations are doing to get a handle on the challenges related to service outages. Topics will include:
- Survey methodology and results
- Best practices on improving IT Operations Management
- What to look for in IT Operations Management solutions
- How to choose the right IT Operations Management solutions
Speaker:
Stephen Tunstall, ITOM Specialist, ServiceNow
Moderator:
Michael McVicker, Senior Fellow, Government Technology