Overview

August 22

Imagine this scenario: Your state or locality can map when and where violence is most likely to happen. With this knowledge, officials and local leaders concentrate resources in those hotspots. The additional community support results in fewer incidents requiring responder dispatch and decreased crime levels.

Sound too good to be true? It’s not. In fact, this is exactly what’s happening in Wilmington, Delaware. Determined to find a way to stem the violence, Wilmington city officials leveraged data to understand what was happening within their community and develop a series of interventions.

Join leadership from Wilmington on August 22, 2023, at 10 AM PT/1 PM ET to learn how the city collects and uses data to drive true, measurable community impact.

Key takeaways include:

How to drive impact using modern case management and data analytics
Tips for deploying a case management solution
A live demonstration of the case management platform used by Wilmington
Exact steps Wilmington's leadership took that your team can replicate

Speakers

Dr. Debra Mason

Community Public Safety Initiative Coordinator, City of Wilmington

Dr. Debra Mason is the current Community Public Safety Initiative (CPSI) Coordinator for the City of Wilmington and the previous Deputy Executive Director of the HOPE Commission. She has a bachelor's and master's degree in Sociology. Her doctorate is in Social Science with a focus on Prevention Science. Dr. Mason's research identified the relationship between Adverse Childhood Experiences and recidivism, coining the term Trauma-Induced Recidivism. She also developed an eight (8) part series about trauma. The series, Trauma Talks, was developed specifically for the justice-involved population. Dr. Mason also teaches at Wilmington University. Before going to the HOPE Commission, she spent more than ten (10) years with the Delaware Department of Correction as a Probation and Parole Officer and a Training Administrator. She has also worked with other reentry programs and at Howard R. Young Correctional Institute as a drug and alcohol counselor. Dr. Mason has been working with the criminal justice system for more than 15 years and continues to provide insight about the issue of public safety in the City of Wilmington. She has always taken a trauma-informed approach when working with justice-involved individuals. Her goal is to help returning citizens reach their goals, live pro-social lives, and remain arrest-free. Dr. Mason also wants to increase public safety for all citizens in the City of Wilmington.

Jill Guffey

Director of Solutions Architecture, Bonterra

Jill Guffey is a Director of Solutions Architecture with Bonterra where each day she and her teams enable and elevate the hardworking people at organizations that do social good by bringing together best-in-class tools and technology. Prior to Bonterra, Jill spent 17 years in the nonprofit and public sector leading Information Technology teams, data projects, and performing research.

Shonte Eldridge — Moderator

Senior Follow, Center for Digital Government

Shonte Eldridge is an award-winning strategy and organizational change expert who spent 23 years in State and Local Government leadership. She served in senior positions for a Governor, two States’s Attorneys, and two Mayors, and ended her public sector career as the Deputy Chief of Operations for the City of Baltimore. Shonte is currently focused on helping government leaders simplify cumbersome business operations and navigate an ever-evolving technology landscape.

Webinar

Using Data to Drive Action and Impact