Overview

November 14

Join us November 14 at 11:00 PT/2:00 ET as we examine the current state of digital payments, examine brand new research on how citizens prefer to pay digitally, and discuss how the right digital payment solution can help your agency find important operational efficiencies and cost savings.

You’ll hear:
• The state of consumer expectations for payments, as they’re being shaped by the commercial sector.
• The results of a new study on what Americans want in government payments.
• Stories about the impact a smarter government payment platform can deliver, both internally and externally, and how an open API approach can make a modern payment solution easier to deploy.
• Steps you can take now to implement or expand your constituent payment options.

Speakers

Clam Lorenz

Head, PayPal Government Solutions

Clam Lorenz leads PayPal’s efforts in the Government Sector for North America: • Providing payment services for federal, state and local government agencies. • Making it easier for citizens to make essential payments faster and more securely. • Partnering with the public sector to deliver economic opportunity and access to financial services to consumers and small businesses

Randy Sturgis

President, Sturgis Web Services

Randy is a 1982 graduate of Clemson University with a BA in economics. He founded Sturgis Web Services in 1999 before Internet businesses began maturing. His company worked different types of Internet business opportunities before settling in on local government in the early 2000’s. His company began integrating PayPal with tax and utility offices prior to the PayPal eBay merger in 2002. In the late 2000’s PayPal formalized a partnership with Sturgis Web Services and the business grew rapidly to become a top 15 PayPal partnership globally. In 2018 Sturgis will complete over $1,000,000,000 in government transactions with over 250 local governments. Randy sold the business to Government Brands in May of 2018 and remains the Chief Executive of Sturgis Web Services.

Paul Taylor, Ph.D. — Moderator

Chief Content Officer, e.Republic

In his role as Chief Content Officer, Paul works with e.Republic’s editorial, research and conference teams to identify issues and content initiatives vital to public service, coordinating the combined resources of Governing, Government Technology, Emergency Management, Public CIO, the GOVERNING Institute and the Center for Digital Government and Center for Digital Education to ensure that relevant and useable content is comprehensively developed and delivered to e.Republic’s audiences. Prior to joining the Center, Taylor served as the Deputy State Chief Information Officer (CIO) in Washington State -- serving as both the deputy director of the Washington State Department of Information Services (DIS) and Chief of Staff of the Information Services Board (ISB).

Webinar

The importance of digital payments for government