Overview

May 15
10AM PT, 1PM ET

Register

State and local agencies are navigating a landscape where digital identity systems, often designed for a different era, face mounting pressure. The rising demand for mobile-first experiences, the necessity of interagency collaboration, and increasingly sophisticated cyber risks test the limits of infrastructures built before these factors became paramount.

As a result, many organizations deal with a patchwork of login systems, frustrated residents and a help desk buried in password reset requests. For IT leaders, it's no longer about whether identity and access management (IAM) needs to evolve — it's about how to get there without breaking what already works.

Join Government Technology and Okta for an engaging conversation with experts who have helped state and local governments modernize IAM in complex environments. During this webinar, you’ll learn to:

  • Develop pragmatic strategies to initiate IAM modernization in complex environments, building momentum by navigating procedural, cultural, and alignment hurdles.
  • Implement a unified "no wrong door" login experience, reducing user friction while preserving essential agency flexibility and data governance.
  • Identify crucial evaluation criteria—from platform maturity to integration capabilities—for selecting effective IAM solutions and avoiding common pitfalls.

Speakers

Mat Keller headshot

Mat Keller

Senior Solutions Engineer, Okta

Mat Keller is a Senior Solutions Engineer at Okta, specializing in the state, local, and higher education sectors. He works closely with government stakeholders to navigate the complexities of CIAM and develop resident-first Identity strategies that balance trust, compliance and seamless access to public services. With over 30 years of IT experience, Mat is deeply passionate about the intersection of security, usability, and automation. His extensive background includes roles as a visionary IT leader, architect, developer and secure code reviewer for organizations such as the Department of Defense, federal agencies, and the private sector.

Steve Tout headshot

Steve Tout

Founder and CEO, Identient

Steve Tout is the Founder and CEO of Identient, a cybersecurity firm based in the Greater Seattle Area, where he helps organizations transform identity security into a strategic business advantage. A founder, entrepreneur, and advisor with deep expertise in enterprise IAM, cybersecurity consulting, and strategic program delivery, Steve has supported digital transformations for government agencies, Fortune 500 companies, and high-growth startups. His hands-on leadership includes post-incident IAM advisory, spearheading strategic CIAM initiatives at US Bank and VMware, and advising Washington State on resident IAM modernization. As the host of The Strategy Layer podcast and producer of Candid CISO, Steve engages global leaders on the future of cybersecurity, leadership, and strategy. Known for bridging technical expertise with strategic vision, he equips organizations to adopt agile, scalable strategies that reduce risk, drive business impact, and fuel innovation. When not advising or building, Steve channels the same discipline and resilience into training and competing in ultramarathons.

Deb Snyder headshot

Deb Snyder — Moderator

Senior Fellow, Center for Digital Government

Deb is an accomplished C-level executive, influencer and educator who has dedicated her career to improving state and local government services through policy and technology innovation. She has a broad range of experience in government programs, policy, cybersecurity, privacy and information technology. She formerly served as New York state’s chief information security officer, where she led the state’s cybersecurity programs and directed the NYS Cyber Command Center. She works with organizations and universities to strategically strengthen cybersecurity programs, defenses and preparedness, and to create and inspire the next generation of cyber leaders.

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