Overview

September 18

As the demand for flexible and secure communications grows, understanding the transition to connected experiences is crucial for organizational success.

Explore the evolution from traditional communications—think conference calls, video chat, and agent call centers—to advanced connected experiences that enable 'anywhere, anytime' work, support digital transformation, and keep communications secure.

Our panel of experts from Government Technology and Verizon will focus on how connected experiences improve overall outcomes for government workforces and the constituents they serve, which remains a top priority for public sector leaders.

Save the Date: Wednesday, September 18, 2024, at 10 AM PT/1 PM ET

Here's what's in store:

Enhance Your Understanding: Gain insights into the latest trends and technologies in unified communications and connected experiences.
Improve Outcomes: Learn how to leverage connected experiences to improve both employee satisfaction and customer service.
Stay Ahead: Discover how to future-proof your organization with secure, intelligent communications and digital transformation strategies.

Speakers

Karen Tuttle

Director, Connect Experiences Specialist - Public Sector, Verizon

Focused on communication strategies that optimize employee and constituent experiences within the Federal, State, and Local governments, Karen leads a team of experts that incorporate user-centric design to identify use cases and workflows that can be transformed with the solutions and services provided by Verizon and strategic partners. With a broad background that extends from tech start-ups to large enterprises, she has 20+ years experience in leadership roles in Sales, Product Management, Engineering, Business Development, and Product Marketing.

Tony Bement

Principal Architect, Public Sector, Verizon

Tony is an expert in the telecommunications industry, with a focus on contact center technologies. During his forty-year career, he has held key roles in Product Management, Engineering, and Sales for some of the largest providers in the industry. As a Principal Architect at Verizon, he is focused on the Public Sector contact center space, driving solutions and efficiencies that optimize the experience for Verizon’s customers and their constituents.

Barry Condrey — Moderator

Senior Fellow, Center for Digital Government

Barry has worked in the IT field for over 37 years holding a wide range of technology leadership positions in the public and private sectors and was most recently the CIO for Chesterfield County, Virginia where he pursues initiatives based on digital transformation, open government, and citizen centricity. Under his leadership Chesterfield County Va was four times recognized as the #1 digital county in the USA. Barry holds a masters degree in public leadership with a minor in economics from Virginia State University and a bachelors degree in computer science from DeVry University. He has been adjunct faculty for Virginia Commonwealth University and is currently adjunct faculty for the Public Technology Institute in the certified government CIO program. Barry has been an active NACo contributor, a gubernatorial appointee to the Virginia elections security standards workgroup and a two-time president of the Virginia Local Government IT Executives (VALGITE) organization. He is a certified government CIO (CGCIO), a certified information security manager (CISM) and a national top 25 Doer, Dreamer & Driver. He likes to teach, research technology, write code and blog about technology leadership from his home in Moseley, Virginia.

Webinar

The Evolution of Communications: How Connected Experiences are Shaping the Future