Overview

September 27

Let’s face it, your residents expect online options to pay for nearly any type of service or fee today. But meeting this demand often isn’t easy in government. Fragmented systems operated by multiple departments, unique regulations and compliance requirements, clunky reconciliation processes — they all make it harder to provide the seamless convenience people want.

Find out how jurisdictions are solving this challenge by adopting enterprise payment platforms that integrate with back-end business systems. On Sept. 27, Government Technology will host a live webcast to explain how deploying a single payment platform across multiple services and linking that technology with ERP and other internal systems can transform your agency’s ability to serve constituents.

You’ll hear how a platform approach can:

Boost efficiency and simplify internal support versus multiple program-specific payment solutions
Improve reconciliation and strengthen security compliance
Open the door to constituent friendly options like digital wallets, recurring payments and flexible payments

Speakers

Sean McSpaden — Moderator

Senior Fellow, Center for Digital Government

Sean McSpaden is an executive level information technology professional with over 30 years of experience in the private, non-profit, and public sectors. His background includes the start-up and management of several small businesses and he has served on the Board of Directors or in Executive Director positions for several 501(c)(3) non-profit organizations. Sean’s public service experience includes progressively responsible positions as an IT analyst, and in statewide coordination, management and leadership positions within the Executive and Legislative branches of Oregon state government. From June 2008 to September 2013, served as the state of Oregon’s Deputy State Chief Information Officer.

Rich Taylor — Speaker

VP, Organizational Alignment and Strategy, Tyler Tech

Rich Taylor has been with Tyler Technologies since 2002 where he started as a software developer and worked through the various roles within the development discipline -- with specific product focus on collections, financials, and payments. In his now 20 years with Tyler, he's been a leader of several cross-divisional development, strategy, and alignment initiatives. Most recently (2018-2020), he oversaw Tyler’s Connected Communities strategy focused on measuring, aligning, and executing for common outcomes across product/division boundaries within the ERP Suite. Later (2020), he was promoted to VP Payments to oversee Tyler's emerging company-wide payment initiative. Today, he is serving as the VP, Organizational Alignment and Strategy focusing on Tyler’s acquisition of the NIC Payments business.

Jared Vinson — Speaker

VP of Platform Development, Tyler Tech

Jared Vinson is the Vice President of Platform Development for payment solutions at Tyler Technologies. His team is focused on delivering industry leading payments solutions tailored specifically to the needs of Federal, State, and local government partners. Jared has over twenty years in the software industry and has spent the last 9 years with Tyler technologies, leading product and development teams focused on ERP and payment processing in conjunction with Tyler’s move to offering cloud-first solutions.

Webinar

The Big Picture on Payments: Why You Need an Enterprise Approach