Overview

March 11

State and local agencies face enormous pressure to deliver constituent services faster and more efficiently than ever – with less funding and fewer resources. The COVID-19 pandemic has forever changed the way governments do business. And increasing citizen expectations make it critical for agencies to continue to evolve.

Process management and automation technologies radically enhance the productivity, efficiency, and accuracy of internal processes as well as public-facing tasks.

Join us March 11 at 11am PST/2pm EST to hear front-line stories from public officials who have utilized automation and other solutions to streamline workflows and transform the way their agencies serve citizens. You’ll also hear from industry experts on best practices for meeting government’s biggest challenges, both today and in the years ahead.

Speakers

Evan Pfaff

Digital Transformation Engineer, City and County of Denver

Evan Pfaff is the Digital Transformation Engineer at the City and County of Denver. A lifelong IT worker, Evan has spent his career helping others utilize technology to improve work productivity. Under the current restraints which the Covid-19 pandemic has placed on the world, Evan has been called upon to help standardize work tools to allow city employees to perform their jobs as effectively from remote locations as in-person.

Steve Witt

Director, Public Sector, Nintex

Steve is the Director of Public Sector for Nintex. He works closely with government customers and partners at both the Federal and State/Local level on transforming the way they handle processes. A champion of ‘no code’ solutions and the citizen developer, he has a passion for helping customers solve real world business problems with Nintex. Prior to Nintex, Steve worked as a technology consultant servicing customers across a number of verticals including Associations and Non-Profits, Financial Services and Banking, Media and Entertainment and Commercial.

Paul Clanton — Moderator

Senior Fellow, Center for Digital Government

Paul Clanton has over 30 years in various Information technology roles in both the public and private sectors including 20 years successfully leading Information Technology departments. He has also had roles in software development, program and project management, systems administration, and database administration. He is now turning his experience and expertise to helping government organizations get the most value from their significant investment in people, process, and technology. Paul’s leadership experience and a quest for continuous improvement has lead him to develop proven methodologies to quickly assess the people and culture of an IT organization and to implement a process to develop a unified team with a clear vision and strategy and a process to continuously improve and achieve meaningful results. Some of Paul’s accomplishments include leading two different IT organizations that earned Top-10 Digital Counties Survey awards for a combined 10 times in 12 years. An organization he led also earned an InformationWeek 500 Government Innovators award in 2010.

Webinar

Supercharged Services: How Governments are Transforming Processes to Meet New Demands