Overview

June 21

The frustration many constituents have with their state and local governments is warranted. Clunky user experiences, incomplete solutions or commercial tools that just don’t work for the public sector have made residents’ experience with government less than ideal – and this issue impacts the government workforce too. Lots of manual processes and paper flowing through the middle office, coupled with widespread staffing shortages, make it difficult to carry out mission-critical work.

Join Government Technology and OPEXUS on June 21 to explore how agencies can deploy built-for-government solutions that empower the middle office to streamline workflows and deliver great user experiences.

This interactive, 30-minute discussion will cover how modernizing legacy systems can improve:

· Cybersecurity – low-code and no-code solutions can help keep teams connected and secure without placing additional strain on IT Teams
· Workforce Management – modern tools can help support an inclusive work environment
· Audit and Investigations – software can help agencies stay on top of legislation and automatically adhere to Redbook standards
· Open Government – technology can help agencies process FOIA requests faster, at a lower cost and with less reliance on IT teams

Speakers

Steven J. Familo — Speaker

Special Agent in Charge (SAIC) / Director of the Investigations and Operations Division for the DHS Office of the Chief Security Officer

Steven has over 24 years of experience in public service encompassing law enforcement, emergency medical services, physical security, integrity investigations, and protective intelligence. He is most renowned for his passion for mentoring new investigators, teaching ethics and case management, and his vast knowledge and experience related to misconduct/professional responsibility investigations. Steven has received numerous accolades from the U.S. Department of State including the Meritorious Honor Award for his contribution to the development of the Middle East Investigations Branch, two prestigious Council of Inspectors General Awards for investigative efforts domestically and abroad; and Special Act awards for his investigation and prosecution of a large scale contract fraud scheme in Iraq, development of the OIG Investigative Procedures Manual and Special Agent Handbook, and the development and implementation of a new case management system. He is a graduate of the prestigious FBI National Academy, Session 263 and the Gavin deBecker Advanced Threat Assessment and Management Academy.

Russell Miller — Speaker

Director of Implementation, Government Workforce Management, OPEXUS

Russell has extensive experience providing implementation support for the HR Product Suite at OPEXUS. His expertise helps ensure products are delivered on time and on budget. He is passionate about using technology to improve the day-to-day functionality of the middle office.

Ryan Trudeau — Speaker

Director – State & Local, OPEXUS

Over the past 5+ years, Ryan has helped State and Local Governments drive digital transformation initiatives with a constituent-first and security-oriented mindset. Ryan has partnered with State and Local Government agencies across the country to simplify procurement and help technology and agency leaders achieve their strategic initiatives.

Sean McSpaden — Moderator

Senior Fellow, Center for Digital Government

Sean McSpaden is an executive level information technology professional with over 30 years of experience in the private, non-profit, and public sectors. His background includes the start-up and management of several small businesses and he has served on the Board of Directors or in Executive Director positions for several 501(c)(3) non-profit organizations. Sean’s public service experience includes progressively responsible positions as an IT analyst, and in statewide coordination, management and leadership positions within the Executive and Legislative branches of Oregon state government. From June 2008 to September 2013, served as the state of Oregon’s Deputy State Chief Information Officer.

Webinar

Streamlining Case Management: Technology Trends and the Headaches Impacting State and Local Government