Overview

September 27

Watch Now

Less than half of respondents to a Center for Digital Government (CDG) survey targeting mid-sized cities and counties rate their organization’s use of data in decision-making as "effective" or "very effective." This is despite the fact that increasing the use of data in decision-making was their top listed priority.

Local governments know that data is a critical part of better serving constituents, making intelligent decisions around where to allocate resources, and more. But many mid-sized jurisdictions struggle with making the best use of data, largely due to too many manual data processes and not enough staff skilled in data practices. They are also challenged by data security, difficulties integrating data, and the lack of appropriate data tools.

Join Government Technology on September 27 at 11 a.m. Pacific/2 p.m. Eastern as we discuss the challenges and priorities cities and counties have regarding data modernization and data-driven decision-making, and how cloud infrastructure and solutions can provide a better path forward.

Speakers

Hugh Miller headshot

Hugh Miller

Executive Government Advisor, Amazon Web Services

Hugh Miller, an AWS Executive Government Advisor, has over 30 years of experience as an IT Innovation, Digital Transformation, and Cybersecurity leader. He has held senior leadership positions in several industries, including government, technology startups, dotcom, insurance, utility, higher education, and hospitality. Most recently he was the Head of Innovation and Strategy for Netsync Solutions, a consultative and collaborative products and services provider. Hugh previously served as the CIO for the City of Dallas, where he transformed the IT department and brought creative, innovative, and cybersecurity focused leadership to the city. Hugh also served as the CIO and CTO for the City of San Antonio, where he pioneered many Smart City initiatives, including various Internet-of-Things (IoT) solutions, and acted as the innovation and cybersecurity leader for the city’s government.

Otto Doll headshot

Otto Doll

Senior Fellow, Center for Digital Government

As the Minneapolis CIO for seven-plus years, Mr. Doll was responsible for all city IT services. He also served as South Dakota's CIO for 15 years with responsibility for all state government computing, telecommunications, radio, and public broadcasting. While with IT research firms, Mr. Doll has advised Fortune 1000, federal, state, and local government CIOs on information technology assessment and alignment to business needs. He has served as a director with the United States General Services Administration, developing information technology strategic plans and oversight policy. Mr. Doll received his computer science degree from Virginia Tech and is a senior executive fellow of the Kennedy School of Government, Harvard University. He is a past president of NASCIO — a national organization of state CIOs. He also is a past president of the Metropolitan Information Exchange (MIX) — a national organization of city and county CIOs. Mr. Doll was named to Government Technology's 2004 Top 25 Doers, Dreamers and Drivers.

Bruce High headshot

Bruce High

Senior Fellow, Center for Digital Government

Bruce High served as the Executive Director of Universal Services and CIO of Harris County from 2009-2020. Harris County, Texas is the third largest county government in the United States serving the needs of over 4.2 million citizens covering a 1,780 square mile area and 270 locations. Bruce is a highly respected IT strategist with more than 33 years of experience in leadership. He has extensive experience in developing and defining IT objectives, strategic and tactical planning and in the implementation of technology to support Harris County business needs.  As the Chief Information Officer, Bruce was responsible for leading the County’s technology strategy and managing the overall IT operations, as well as overseeing the largest regional public safety radio communications system in the nation.  Bruce also oversaw Harris County Fleet Services, which included new vehicle procurement, managing fuel stations, and routine vehicle maintenance. In 2014, Bruce was recognized as one of Government Technology’s Top 25 Doers, Dreamers & Drivers in public sector. A native Houstonian, Bruce has served Harris County for over 28 years. Prior to returning to Harris County, Bruce served 10 years in the private technology sector as Director of Corporate Applications.

Teri Takai headshot

Teri Takai — Moderator

Senior Vice President, Center for Digital Government

Teri Takai is the Senior Vice President of the Center for Digital Government, a national research and advisory institute on information technology policies and best practices in state and local government. She worked for Ford Motor Company for 30 years in global application development and information technology strategic planning. From Ford, she moved to EDS in support of General Motors. A long-time interest in public service led her to the government sector, first as CIO of the State of Michigan, then as CIO of the State of California, and subsequently the CIO of the U.S. Department of Defense, the first woman appointed to this role. She then served as the CIO for Meridian Health Plan. She is a member of several industry advisory boards.

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