Overview

October 28
11AM PT, 2PM ET

Register

Public records requests aren't just increasing. They're arriving from more places, involving more digital content and placing new demands on already stretched staff. As a result, agencies face multiple significant challenges: managing intake, locating the right information, protecting sensitive data through accurate redaction and keeping the entire process moving without creating bottlenecks.

Join Government Technology for a practical discussion on what a modern public records request program looks like and the decisions agencies should make before selecting new technology. We'll explore the full records lifecycle — from request intake and document search to redaction, storage and integration with existing systems — and discuss how agencies are building processes that can keep pace as request volumes continue to grow. Rather than leading with technology, this session starts with the operational challenges agencies are trying to solve and the workflows that matter most.

You'll also hear why experienced government organizations are moving beyond standalone tools in favor of platforms that can address multiple business processes.

Why Attend:

  • Learn the essential components of a modern public records request process
  • Get practical guidance for evaluating records management solutions, from defining requirements and asking the right vendor questions to planning implementation and procurement
  • Understand where AI and intelligent automation deliver real value in public records management

Join the live webinar to obtain your complimentary certificate of attendance!

Speakers

Vince Hanson headshot

Vince Hanson

VP of Public Sector, Naviant

Vince Hanson brings over 25 years of leadership experience with enterprise software, professional services integration, and software-as-a-service companies. He is a change agent in recognizing customers’ needs, leading organizations to respond with solutions that drive value, and unifying teams to execute on strategic vision. Vince specializes in integrating low-code platforms to unify mission-critical data.

Curt Wood headshot

Curt Wood — Moderator

Senior Fellow, Center for Digital Government

Curtis M. Wood is a distinguished professional renowned for his exceptional leadership and innovative approach in the field of technology and public administration. With a career span of over four decades, he has made significant contributions to the development and implementation of cutting-edge solutions that have transformed organizations and improved service delivery.

In the public sector, Curtis most recently served as the Technology and Security Cabinet Secretary and Chief Information Officer (CIO) for the Commonwealth of Massachusetts from 2018-2023. In this role, he was instrumental in developing and implementing comprehensive IT strategies that enhanced operational efficiency, cybersecurity, and public engagement. His leadership was pivotal in modernizing legacy systems, adopting cloud computing, and fostering a culture of innovation within government entities.