Overview

September 30

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Digital transformation and advances in technology have heightened constituent expectations, especially when it comes to making payments. More than ever, end users want a fast, streamlined transaction that comes with plenty of transparency and additional information.

 

Providing these enhanced transaction features come at a cost. One way to minimize those costs is by implementing a service fee program, which can be applied to a variety of payment options and helps agencies contain their expenses.

 

To learn more about the different types of fee programs – how they work, what the benefits are and how to get started – join Government Technology for a webcast on September 30th at 11am PT. In this webinar, industry experts will discuss how utilizing a service fee program can empower agencies to:

 

  • Deliver a sophisticated transaction experience that the public expects and demands
  • Securely accept payments online, through contactless cards and with digital wallet technology
  • Reduce expenses associated with accepting credit cards
  • Work closely with their acquirer for expert guidance on regulations, compliance and tech support

Speakers

 

Don Russell

Regional Director of Payment Solutions, Elavon

Mr. Donald Russell is a Regional Director Payment Solutions with 30 plus years’ experience partnering with the Public Sector Markets for Government and Higher Education. Accomplishments: ◦ Award-winning Consultative Sales Leader with over 30 years’ experience. ◦ Provides a unique fresh perspective to sales and business leadership – having served multiple industries, global leaders (Discover Card, Official Payments, and BAMS) and niche markets. ◦ Established career signature for innovation, creativity and strategic business development skills. ◦ Frequently selected as “Go To” leader to launch new products, build new markets and establish vital relationships.

 

Otto Doll — Moderator

Senior Fellow, Center for Digital Government

As the Minneapolis CIO for seven-plus years, Mr. Doll was responsible for all city IT services. He also served as South Dakota's CIO for 15 years with responsibility for all state government computing, telecommunications, radio, and public broadcasting.