Overview

September 10
11AM PT, 2PM ET

Register

Is your community equipped to respond when every second counts? Whether managing large-scale events, coordinating licensing and permitting, or mobilizing personnel during emergencies, modern challenges demand modern solutions. 

Join thought leaders from Infor, Deloitte, and AWS for practical conversation on how to plan, respond, and adapt with speed and confidence. Learn how leading agencies are leveraging cloud-based technology and data-driven insights to simplify complex operations and protect community trust – from safer events and faster permits to smarter workforce scheduling. In this session you’ll learn: 

  • Real-world examples of how cities and agencies are improving preparedness
  • Strategies to digitize complex operations and reduce manual work 
  • Tools that can improve coordination across departments and reduce administrative burden
  • Ways to strengthen workforce planning and future-proof scheduling 

Whether your focus is everyday efficiency or emergency readiness, this session will help you build resilience today and lead with clarity tomorrow.

Speakers

Matt Norton headshot

Matt Norton

Senior Manager, Government & Public Services, Deloitte Consulting LLP

Matt Norton is a Senior Manager in Deloitte’s Government & Public Services practice, focusing on Deloitte’s Infor IPS growth strategy and market offering. During his 17+ years of consulting, Matt has collaborated with leaders in the public sector across federal, state, and local governments, and multilateral agencies to develop strategy, and drive complex business and technology modernization efforts to enhance mission performance and better meets the needs of citizens.

Jonathan Hatmaker headshot

Jonathan Hatmaker

Global Alliances Sr. Manager, AWS

Jonathan Hatmaker is a 20-year veteran of software and cloud services leadership. He leads the global relationship with Infor as they focus on the needs of the public sector at Amazon Web Services. Jonathan is a frequent presenter and public speaker at large and small industry events and is focused on growing awareness for cost-effective and risk-reducing solutions for customers across industries. He’s led large and small cross-functional teams focused on results with a keen eye for developing talent.

Paul Clanton headshot

Paul Clanton — Moderator

Senior Fellow, Center for Digital Government

Paul has devoted his career to helping local governments be on the forefront of using technology to increase value delivered to the public. He has over 30 years in various Information technology roles in both the public and private sectors including 20 years leading Information Technology departments. He now helps local governments get the most value from their significant investment in people, process, and technology. Some of Paul’s accomplishments include leading two different IT organizations that earned Top-10 Digital Counties Survey awards for a combined 11 times. He has also earned an InformationWeek 500 Government Innovators award. Paul holds Master of Business Administration (MBA) and Master of Science in Information Systems degrees as well as undergraduate degrees in Computer Science and Psychology.

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