Overview

December 8
10AM PT, 1PM ET

Register

AI-powered automation can be a powerful tool to help state and local governments meet demands for faster, better and more efficient services. But knowing where to start, what to prioritize and how to implement solutions effectively can be daunting.

Join experts from the Center for Digital Government and Tyler Technologies to explore why smart automation is becoming an operational imperative for government agencies and how to turn its potential into measurable results. Drawing on real-world experience and best practices, this session will examine practical strategies for adopting AI and automation — with a focus on how document automation can improve compliance and transparency, reduce time spent on repetitive manual tasks, and help agencies deliver faster and more responsive services to constituents.

You'll learn:

  • The trends and operational challenges making AI-powered automation essential for government agencies.
  • Proven best practices for identifying high-impact opportunities, overcoming common barriers and building a sustainable automation strategy.
  • How automating document-intensive processes can improve compliance and audit readiness, reduce time spent on manual review, and free staff to focus on higher-value work that improves constituent service.
  • Practical considerations for driving adoption, measuring success, and achieving better outcomes for employees and constituents.

Speakers

Steve Towns headshot

Steve Towns — Moderator

Vice President of Content Strategy, Government Technology

Steve Towns is the former editor of Government Technology, and former executive editor for e.Republic. He has more than 20 years of writing and editing experience at newspapers and magazines, including more than 15 years of covering technology in the state and local government market. Steve now serves as the vice president of content strategy for e.Republic.

Elliot Flautt headshot

Elliot Flautt

Director, State AI & Data Solutions, Tyler Technologies

Elliot Flautt is Director of AI & Data Solutions at Tyler Technologies, where he helps state and local governments harness the power of artificial intelligence and data to improve decision-making, modernize services, and better serve residents. A recognized expert in cross-agency data sharing, analytics, and data visualization, Elliot specializes in making complex information accessible and actionable for both technical and non-technical audiences. He has led AI and data initiatives for high-profile government organizations and frequently trains government leaders, developers, and data scientists on modern data integration, APIs, and visualization frameworks to drive more informed public-sector decisions.

Ryan Barr headshot

Ryan Barr

Vice President of Product Development and Strategy, Tyler Courts & Justice Division

Ryan Barr currently serves as senior vice president of product development and strategy for Tyler’s Courts & Justice division. Before joining Tyler, he spent 24 years in various technical and general management roles in companies ranging from government technology startups to the world’s largest winery. He earned his MBA from the Kellogg School of Management, and outside of his professional pursuits, Ryan enjoys spending time with his wife and two sons, volunteering at church, and perfecting his golf game on the course.

Tanner Hughes headshot

Tanner Hughes

General Manager, Tyler Nebraska, Tyler Technologies

Tanner is a digital government leader with more than two decades of experience serving the public sector, including over a decade in CIO roles across Oklahoma. As General Manager for Tyler Technologies in Nebraska, he is focused on turning AI from promise into measurable outcomes—advancing its use in complex workflows to improve government operations and the resident experience. Most recently, Tanner led the successful launch of Nebraska’s statewide AI-powered resident assistant, contributing to a 20% reduction in DMV call volume while expanding how residents access government services.

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