Overview

October 28
10AM PT, 1PM ET

Register

A resident looking for help with food, housing, health care or employment doesn't care which agency owns the program — they just need to find the right support. But inside government, the information needed to help that person often lives across different agencies, programs and technology systems, making it difficult to coordinate services or even know whether a referral led to assistance.

What if those systems could work together without agencies having to change the technology their teams already rely on?

Join Government Technology for a practical conversation about creating a more connected approach to social care. We'll explore how state and local governments can link data and workflows across agencies and community partners, giving teams a more complete view of a resident's needs and history while allowing existing systems to remain in place. The discussion will also examine how a shared coordination layer can help agencies follow referrals, see whether people actually received services and make social care data more useful across government.

Why attend:

  • See how a shared social care record can give authorized teams a more complete picture of a resident's interactions
  • Learn how an interoperable platform approach can connect existing case management and agency technology 
  • Explore how stronger coordination can help agencies track resident outcomes

Attend the live webinar to obtain your complimentary certificate of attendance!

Speakers

Carla Nelson, MBA headshot

Carla Nelson, MBA

Senior Director, Healthcare and Public Policy, Findhelp

Carla Nelson, MBA has more than 20 years of experience in healthcare operations and policy, where she has focused on improving the care experience and whole-person care. Carla is currently the Senior Director of Healthcare and Public Policy at Findhelp, where she analyzes federal and state policies and translates them into actionable Findhelp strategies that support marketing, product development, and customer and community success. Prior to Findhelp, Carla was Vice President of Ambulatory Care & Population Health at the Greater New York Hospital Association (GNYHA), a trade organization representing more than 160 member hospitals and health systems. There she worked closely with hospital leaders and government agencies on regulatory matters in a variety of healthcare delivery areas, and led the organization's social determinants of health portfolio.

Jennifer Kent headshot

Jennifer Kent — Moderator

Senior Fellow, Center for Digital Government

Jennifer Kent has more than fifteen years of extensive health administration and policy experience in California that spans over three gubernatorial administrations and encompasses both private and public delivery systems. As Director, Kent oversaw the second largest public healthcare system in the nation with an annual budget of over $100B and serving approximately 13 million Californians. She oversaw the administration of twenty-four managed care plans as well as 56 county behavioral health plans. Kent has also held leadership roles in the Health & Human Services Agency and Governor’s offices as well as experience in the private sector as a lobbyist, consultant and association executive.

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