Overview

November 5
11AM PT, 2PM ET

Register

From permits and licenses to payments, applications and service requests, constituents interact with government through a growing number of digital channels. Yet from their perspective, these are not separate systems or departments. They are all part of a single government experience.


Today's residents, businesses, and stakeholders expect digital services that are intuitive, secure, and easy to access. They want to complete tasks quickly without navigating multiple websites, creating numerous accounts, or managing a growing list of usernames and passwords.


Join us for a live webinar where public sector experts will explore how governments can create a unified digital front door that simplifies access to services while leveraging existing investments and infrastructure.


We'll explore how governments can:
· Provide a single, consistent access point for digital services
· Connect existing systems and digital assets without large-scale replacement projects
· Improve the user experience across departments and agencies
· Balance convenience with secure, trusted identity, consent and authentication processes
· Deliver more connected and efficient service experiences for residents and stakeholders

Learn how a user-first approach can transform a collection of digital services into one connected experience that improves outcomes for both government organizations and the people they serve. Attendees will be eligible to receive a complimentary certificate of attendance.

Register today to reserve your spot.

Speakers

Martin Burke headshot

Martin Burke

Product Manager, CitizenOne, Portage CyberTech

Martin is the CitizenOne Product Manager at Portage CyberTech. Prior to Portage CyberTech, Martin spent 8 years at SAP, overseeing product enablement for North America & EMEA resellers and ISVs. He later expanded SAP’s global reseller program with top SIs. With 5 years in digital identity and cybersecurity, his current focus is the RegTech and public sector verticals, overseeing CIAM SaaS solution implementations for public sector entities across, currently serving over 2 million users. His product management ethos emphasizes strong customer advocacy and agility, demonstrated by the creation of a customer advisory board with Portage’s existing public sector clients. He is also an active member of the Digital Identity and Authentication Council of Canada.

Ed Therriault headshot

Ed Therriault

Principal Digital Transformation Architect, Portage CyberTech

Ed has over 25 years of experience in the design, development, deployment and operations of privacy sensitive electronic service delivery solutions for both public sector and banking clients. Ed’s involvement in the domains of Identity, Credential and Access management, web content management and service transformation started with his participation in the creation of the Central Frame Database at Statistics Canada. He went on to participate in the creation of the Strategis ID and the web content management solutions at Industry Canada and has made immense contributions to the Government of Canada's vision for citizen and business centric access to information and transactions.

Bob Besharat headshot

Bob Besharat

Chief Product Officer and Chief Technology Officer, Portage CyberTech

Bob Besharat is a seasoned technology executive and strategic innovator with over 30 years of leadership experience in cybersecurity, enterprise architecture, and digital transformation. Throughout his career, he has held senior executive roles guiding global organizations through complex technology initiatives and large-scale operational change. Currently serving as Chief Product Officer and Chief Technology Officer at Portage CyberTech, Bob has led transformative programs that have delivered scalable solutions and generated over $400 million in revenue. His leadership is defined by a deep understanding of emerging technologies, business-driven architecture, and operational excellence—empowering organizations to accelerate innovation, reduce risk, and achieve measurable outcomes across diverse industries including finance, healthcare, higher education, and government. In addition to his executive leadership, Bob is deeply committed to advancing education and industry collaboration. He is an adjunct faculty member at Lambton College and Concordia University. Bob holds an Honours degree in Computer Science from Carleton University and has completed a graduate-level Executive Leadership program from Cornell University. He also maintains professional certifications such as TOGAF, CISSP, ITIL Foundation, SABSA, and Six Sigma Green Belt.

Phil Bertolini headshot

Phil Bertolini — Moderator

Chief Delivery Officer, e.Republic

Phil Bertolini is the Chief Delivery Officer of e.Republic, the parent company of the Center for Digital Government. Previously, he served as deputy county executive and CIO for Oakland County, Michigan.

During his 31-year tenure, Phil built a world-class IT organization in the second-largest county in Michigan, just north of Detroit. As Oakland County CIO, he oversaw more than 150 employees serving over 1.2 million residents. In 2005, he was also promoted to deputy county executive, holding dual positions until his retirement.

Phil’s efforts earned the county national attention, winning numerous awards for technology innovation and excellence. He was named one of Governing Magazine’s Public Official of the Year and Government Technology Magazine’s Top 25 Doers, Dreamers & Drivers. He was also honored by the President Obama White House as a Champion of Change for 2012.

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