Overview

May 21
11AM PT, 2PM ET

Register

As state and local governments adapt to the new federal administration policies and priorities, leaders must continue to modernize operations, boost efficiency, and manage risk—all while aligning with new budget priorities and accountability standards. Navigating the Transition, a webinar series from Government Technology, helps decision-makers decode policy shifts, explore emerging technologies, and gain expert insights on what’s next.

HHS priorities are shifting, and governments are locking in budgets— often without a clear view of what’s ahead. For HHS leaders, this moment calls for flexibility, stability, and sharp planning. The good news? There are proven, practical ways to keep systems responsive and ready for whatever comes next.

Join Government Technology and Conduent for a live discussion on how HHS leaders can meet today's demands—while building capacity for tomorrow.

What You’ll Learn:

  • Where HHS policy is headed—and how to prepare your systems: Get up-to-date insight on how policy and budgetary shifts may impact funding, mandates, and service delivery—and what HHS teams should prioritize now to stay ahead.
  • How to modernize incrementally (and effectively): Learn why agencies are moving away from large-scale rebuilds in favor of modular upgrades, cloud-based tools, and smarter vendor partnerships that reduce cost and risk.
  • What to do about fraud—before it disrupts services: Explore how agencies are preventing and detecting benefit fraud across programs, using AI to flag patterns, distinguish errors from bad actors, and protect integrity at every step.

Speakers

Anna Server headshot

Anna Server

President, Government Solutions, Conduent

Anna has end-to-end responsibility over our portfolio of Eligibility and Enrollment and Government Healthcare Solutions helping government agencies across the U.S. transform their operations, better serve constituents, and create more satisfying outcomes for people and communities served. Across our eligibility and enrollment and federal and state services, Anna drives operational efficiencies, helping our clients deliver best-in-class end user experiences that meet government missions while lowering costs. In addition, she leads our portfolio of solutions for state-administered Medicaid programs to reduce costs, streamline operations, increase program participation, and improve compliance. Anna brings strong leadership and more than three decades of extensive experience in federal and state government contracting. Prior to Conduent, she served as President and CEO of Magellan Federal, reinvigorating its growth engine and successfully implementing effective and efficient business processes. Anna also led business development for Maximus’ Federal Health offering and was instrumental in many of its federal programs, particularly with Veterans Affairs. During her career she has also run operations within the private sector in the areas of Medicaid, Medicare, mental health, and developmental disabilities. Anna received her bachelor’s degree from Davidson College, her master’s degree in social work from the University of South Carolina and her certification in gerontology from the University of South Carolina.

Jamie Topolski headshot

Jamie Topolski

Senior Director, Government Payment Products, Conduent

Jamie Topolski is the Senior Director of Government Payment Products at Conduent. Jamie currently serves as the chairperson for the X9 SNAP EBT Card Modernization Forum, leading an industry-wide effort to update the SNAP messaging standards to support EMV and other fraud-reducing enhancements. Jamie also serves as the chairperson for the X9 A11 Electronic Benefits Transactions Standards Committee. A financial services and FinTech veteran of nearly thirty years, Jamie has more than fifteen years of experience working on EMV and other payment technologies in the U.S. and several other countries around the world. He has led payments innovation efforts at Fiserv, JPMorgan Chase, Discover, and PNC Bank. He has previously served on the steering committees for the EMV Migration Forum, U.S. Payments Forum, and the Smart Card Alliance Payments Council. He also served on the EMVCo Board of Advisors. Jamie received his bachelor’s degree from Duke University, his master’s degree from The University of Chicago Booth School of Business.

Russ Nichols headshot

Russ Nichols

Senior Fellow, Center for Digital Government

Russ Nichols’ public service spanned over 32 years and included management and executive positions with the California Department of Forestry and Fire Protection, the California State Controller’s Office, and the Employment Development Department.

Joe Morris headshot

Joe Morris — Moderator

Chief Innovation Officer, e.Republic

Joseph Morris is the chief innovation officer of Government Technology’s parent company e.Republic and a national keynote speaker on issues, trends and drivers impacting state and local government and education. He has authored publications and reports on funding streams, technology investment areas and public-sector priorities, and has led roundtables, projects and initiatives focused on issues within the public sector. Joe has conducted state and local government research with e.Republic since 2007 and knows the ins and outs of government on all levels. He received his Bachelor of Arts in government and international relations from the California State University, Sacramento.

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