Overview

June 13

Having access to the right information at the right time can be critical – but constant turnover in government agencies makes it difficult for agencies to safeguard and share critical organizational knowledge. When a person leaves, they might take a wealth of information, experience, and relationships with them. A knowledge management system is one of the best ways to ensure that when team members leave, their invaluable institutional knowledge and key relationships don’t go with them.

Register now for the On Demand recording of the webinar on navigating brain drain and the importance of implementing a strategic knowledge management strategy.

You’ll learn:

The institutional risks of high turnover – and how a knowledge management system mitigates them
The best practices for retaining and transferring critical institutional knowledge
How to enhance the onboarding process and inter-team communications

Speakers

Brad Doss

Principal Account Executive for the Public Sector (Department of Defense), Quorum

Brad Doss, in his role as Principal Account Executive at Quorum, specializes in guiding public sector organizations to achieve their institutional knowledge and government affairs objectives. He boasts over 25 years of experience, having spearheaded growth initiatives at various SaaS companies, establishing himself as an industry expert. He is highly regarded for his talent in fostering strategic alliances and crafting tailor-made solutions that precisely match each client's needs. Brad's public sector involvement encompasses federal, state, and local levels, with a notable focus on key entities like the United States Department of Defense and foreign embassies. Outside of work, Brad enjoys spending time with his wife Brigette and their lively one-year-old puppy, Chip, at their home in Atlanta, GA.

Sean McSpaden — Moderator

Senior Fellow, Center for Digital Government

Sean McSpaden is an executive level information technology professional with over 30 years of experience in the private, non-profit, and public sectors. His background includes the start-up and management of several small businesses and he has served on the Board of Directors or in Executive Director positions for several 501(c)(3) non-profit organizations. Sean’s public service experience includes progressively responsible positions as an IT analyst, and in statewide coordination, management and leadership positions within the Executive and Legislative branches of Oregon state government. From June 2008 to September 2013, served as the state of Oregon’s Deputy State Chief Information Officer. Throughout his 25-year tenure in Oregon state government, Sean and the teams he has led have received several state, regional and national recognitions and awards. In addition, Sean has represented the state of Oregon on numerous state, regional and national project steering committees, task forces, governing boards, committees, commissions and associations, and has presented on various topics at local, state, regional, national, and international meetings and conferences.

Webinar

Navigating Brain Drain: Knowledge Management for the Public Sector