Overview

June 7

The future state of accessing government benefits and services should be inclusive, frictionless and without fraud. As agencies continue efforts to reduce improper payments while enhancing overall program integrity, it is important to understand what features to seek in a high-performance program.

Join Government Technology on June 7 as we sit down with Jordan Burris, former chief of staff in the White House Office of the Federal CIO, and Linda Miller, a national expert on fraud and risk with Grant Thornton and former Deputy Executive Director of the Pandemic Response Accountability Committee (PRAC). They will discuss how a comprehensive identity verification process can:

Enable organizations in the public sector to balance the tradeoff between security and friction in the customer experience
Provide transparency into the efficacy of controls and drive resource prioritization
Support greater equality in eligibility determinations and programmatic decision making

Speakers

Linda Miller

Principal, Advisory Services, Grant Thornton

Linda Miller is a nationally recognized expert in fraud risk management and has helped dozens of organizations manage their fraud and financial crime risk. Her experience spans commercial and government sectors. From 2020-2021, Miller served as the Deputy Executive Director of the Pandemic Response Accountability Committee (PRAC), where she helped stand up a brand new, fully virtual government agency tasked with overseeing $5 trillion in pandemic relief in the midst of a global pandemic. While at the Government Accountability Office, Miller led the development of the Framework for Managing Fraud Risks in Federal Programs, which describes leading practices to help federal managers proactively manage their fraud risks in order to prevent fraud from occurring. Miller also helped draft the Fraud Reduction and Data Analytics Act of 2015 and served on the task force that developed the COSO Fraud Risk Guide, which guides the private sector in fraud risk management.

Jordan Burris

Sr. Director Product Market Strategy, Public Sector, Socure

Jordan Burris is the Senior Director for Product Market Strategy - Public Sector at Socure. In this role, he partners with government leaders to develop and scale Socure’s public sector offerings for identity verification and fraud detection. This includes leading efforts to promote and evangelize industry leading concepts in digital identity inclusion and fairness. Prior to his role at Socure, Jordan served at the intersection of policy and delivery as the Chief of Staff in the White House Office of the Federal Chief Information Officer. He was responsible for orchestrating the execution of technology and cybersecurity efforts across two Presidential administrations to include the oversight of the Federal Government’s $90 billion+ technology budget. Jordan is a well-regarded strategist and thought leader behind the development of government-wide technology and cybersecurity policy notably in the domain of Identity, Credential, and Access Management (ICAM). Prior to joining the government in 2017, Jordan worked for Deloitte helping both commercial and public sector clients improve their cybersecurity risk management practices.

Deborah A. Snyder — Moderator

Senior Fellow, Center for Digital Government

Deborah is an accomplished C-level executive, influencer and educator who has dedicated her career to improving state and local government services for the citizens of New York state through policy and technology innovation. She has a broad range of experience in government, policy, cybersecurity, privacy and information technology. She recently retired from the position of New York state’s chief information security officer, where she led the state’s cybersecurity programs and directed the NYS Cyber Command Center. She works with organizations and universities to strengthen cybersecurity defenses and preparedness, and to create and inspire the next generation of cyber leaders.

Webinar

Mastering the Balance: Identity Verification for Digital Equality and Fraud Prevention