Overview

Across government, some of the most valuable insights are buried in unstructured information like case notes, reports, regulatory documents, and narrative records that were never meant to be analyzed at scale.

The Idaho Department of Health and Welfare ran into this exact challenge while trying to answer a critical question about foster care: what actually leads to successful family reunification? National research had identified indicators linked to children safely returning home, but Idaho needed to know whether those same signals existed in its own cases. The answers were buried across more than 2,000 foster care files, each filled with years of caseworker notes, observations, and reports. Using an AI agent, the state analyzed the entire dataset in hours, surfacing the indicators tied to successful reunification and turning narrative records into usable evidence.

But the bigger takeaway goes well beyond foster care. The same approach is already being applied in other parts of government.

Join Government Technology, In Time Tec and leadership from the Idaho Department of Health and Welfare for a live webinar where we’ll explore what becomes possible when AI can read and interpret the kinds of complex records government collects every day.

What You'll Learn

How Idaho used AI to review 2,000+ case files in just 15 hours
How agencies can find useful insights in unstructured data like notes, reports, and records
How AI can support human decisions while staying transparent and accountable
How to spot practical AI opportunities across state and local government

Speakers

Bryan Klein

Director of Growth and Partnerships, In Time Tec

Bryan Klein is the Director of Growth and Partnerships at In Time Tec, where he leads strategic collaborations across government and technology sectors. He works closely with state agencies and enterprise partners, including Department of Health and Welfare, State Controller’s Offices, and technology providers, to deliver user-centered, accessible, and high-impact digital solutions.

With a background spanning business development, product strategy, and human-centered design, Bryan brings a holistic approach to modernization initiatives. He is passionate about building trusted partnerships, aligning strategy with real user needs, and helping public sector organizations deliver meaningful outcomes for the communities they serve.

Paige Leatham

Project Manager, Idaho Division of Financial Management

Paige is a project manager specializing in digital transformation and process improvement within state government. She has led initiatives focused on modernizing websites and internal systems, including the implementation of AI-powered tools such as chatbots to improve user experience and public access to information.

With a strong background in business analysis and strategic problem-solving, Paige brings a practical, real-world perspective to leveraging emerging technologies in the public sector. Her work focuses on creating efficient, user-centered solutions that support both internal teams and the communities they serve

Matt Leonhardt

Senior Software Architect, In Time Tec

Matt Leonhardt is a Senior Software Architect at In Time Tec with more than 25 years of experience leading enterprise architecture, governance, and modernization initiatives across public and private sectors. He specializes in designing secure, scalable cloud and hybrid architectures, guiding teams through complex system transformations, and ensuring compliance with rigorous standards.

Throughout his career, Matt has led large-scale modernization efforts spanning business process transformation, cloud migration, fraud detection systems, and enterprise application refactoring. Known for his steady leadership and mentorship, he is passionate about elevating engineering teams, strengthening governance practices, and delivering resilient, high-performing solutions that balance innovation with security and long-term sustainability.

Sean McSpaden — Moderator

Senior Fellow, Center for Digital Government

Sean McSpaden is an executive level information technology professional with over 30 years of experience in the private, non-profit, and public sectors. His background includes the start-up and management of several small businesses and he has served on the Board of Directors or in Executive Director positions for several 501(c)(3) non-profit organizations. Sean’s public service experience includes progressively responsible positions as an IT analyst, and in statewide coordination, management and leadership positions within the Executive and Legislative branches of Oregon state government.

From June 2008 to September 2013, Sean served as the state of Oregon’s Deputy State Chief Information Officer. Since 2013, Sean has served as a Principal Legislative IT Analyst with the Oregon Legislative Fiscal Office and as the Committee Administrator for Oregon’s Joint Legislative Committee on Information Management and Technology. In addition, Sean serves as a member Oregon’s Task Force on Artificial Intelligence and as Oregon’s representative to the National Conference of State Legislatures (NCSL) Taskforce on Artificial Intelligence, Cybersecurity and Privacy.

Webinar

Making Sense of Unstructured Government Data: How Idaho Turned 2,000+ Case Files into Actionable Insights