Overview

November 9

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In today’s hybrid work environment, your organization needs a communications platform that enables true collaboration no matter where your team may be. On the internal side, that means a flexible and scalable solution that enables your staff to get the job done. Externally, it means providing a seamless constituent experience from anywhere, on any device, at any time.

As state and local government agencies continue to evolve their hybrid plans, they’re working hard to ensure that their communications platforms reflect the needs and the reality of the current environment.

Join us November 9 for an informative webinar highlighting recent RingCentral and Center for Digital Government research on modernizing your communications and collaboration approach for enhanced government engagement. Our panel will cover a number of important topics, including:

  • How better communications drives constituent satisfaction and engagement
  • How to incorporate digital equity, accessibility and inclusivity in your digital transformation
  • How to push further on a mobile-first approach

Speakers

 

Naveed Husain

VP Vertical Industry Principals, RingCentral

Naveed Husain, VP, Vertical Industry Programs is leading a team of industry experts who are charged to align RingCentral product and business solutions with current and future industry trends in order to bring value and innovation to our clients. Formerly, Naveed was the CIO of Teachers College, Columbia University where he implemented RingCentral’s product suite as part of a cloud and mobile first strategy. His real-world insights on the challenges and benefits of adopting and leveraging unified communications as a service (UCaaS) and contact center as a service (CCaaS) make him and his team of experts an invaluable resource to organizations considering cloud solutions for the Enterprise. Naveed brings over 20 years of global professional experience in legal, finance, private and public sectors having also served as the CIO at Queens College, City University of New York, the United Nations (UN) Department of Peacekeeping operations, and Winstar Communications. He has worked in mission areas for the UN in Somalia, Iraq, Israel, Pakistan and has led enterprise projects for multinational firms in New York, London, Hong Kong, and Beijing.

 

Corona Ngatuvai

Enterprise Architect, Utah Department of Technology Services

 

Bob Woolley — Moderator

Senior Fellow, Center for Digital Government

Bob was the chief technical architect for the state of Utah’s Department of Technology Services, including the development of the state’s Utah.gov portal. Utah has been widely recognized in these areas with numerous national awards. He has also been a technical lead and RFP writer for the WSCA/NASPO Cloud and Data Communication Procurements. He has experience with state, county and higher education employee skill assessments and technology upgrade implementations, including large-scale database migrations from RDMS to NoSQL platforms. He has extensive private-sector experience with Microservices Architecture implementation and DevOps using hybrid cloud deployment patterns.