April 9

Watch Now

From pandemics and wildfires to hurricanes and other natural disasters, governments face a broad range of threats that can derail their ability to provide citizens with the services they need. Even mundane events, such as planned IT maintenance and office relocations, can disrupt operations and lead to losses in productivity. But with the right policies and tools in place, governments can continue to provide uninterrupted services, even during a crisis.

Join us April 9th at 11 am PT/2 pm ET, for a discussion of the management approaches and key tech innovations that can give agencies the flexibility they need to weather the storm and stay prepared for years to come.

Participants will learn:

  • How to act quickly when a crisis threatens service continuity, including how to set up telework solutions in as little as one day.
  • How the spread of COVID-19 has already reshaped the need for agencies to provide remote solutions and other responses.
  • How cloud-based resources and a secure digital workspace can enable seamless business continuity for governments.
  • How investments made now can also provide future improvements in employee engagement, citizen satisfaction and other long-term benefits.  


David Smith

David Smith

National Director, State & Local Government, Citrix

David brings more than 20 years of information technology and management experience to Citrix. He has spent the past 15 years evangelizing and delivering Citrix workspace solutions within the Public Sector and has served in leadership roles within both the Defense and Intelligence and State & Local Government business units. David is a regular speaker at industry events and is a spokesperson around technology initiatives such as digital transformation, mobility, cloud and IT consolidation.

Prior to Citrix, David worked at NASA as part of the Software Assurance Technology Center, developing methods and tools needed to produce safe and reliable software. David has a Bachelor’s of Science in Computer Science and a MBA from Loyola University in Maryland.

Bob Woolley

Bob Woolley

Senior Fellow, Center for Digital Government

Bob was the Chief Technical Architect for the state of Utah’s Department of Technology Services, including the development of the state’s Utah.gov portal. Utah has been widely recognized in these areas with numerous national awards. He has also been a technical lead and RFP writer for the WSCA/NASPO Cloud and Data Communication Procurements. He has experience with state, county and higher education employee skill assessments and technology upgrade implementations.

He has extensive experience with development and implementation of enterprise infrastructure and technology services. He focuses on e-government and technical architecture, with special emphasis on technical architecture implementation, planning and analysis; Web design; cloud implementation; and development of online government services. He is a specialist in Theory of Operations documentation processes and implementation of Microservice Architecture and DevOps in hybrid cloud environments.

He has worked in the public sector as a university professor and systems analyst, and in the corporate world as a company president and Enterprise Architect. He has a master’s degree from Utah State University. He was named as one of Government Technology Magazine’s Top 25 Doers, Dreamers and Drivers, and has specialized in applying new and emerging technology solutions to government.

Otto Doll

Otto Doll — Moderator

Senior Fellow, Center for Digital Government

As the Minneapolis CIO for seven-plus years, Mr. Doll was responsible for all City IT services. Formerly South Dakota's CIO for 15 years with responsibility for all state government computing, telecommunications, state radio, and public broadcasting. While with IT research firms, Mr. Doll has advised Fortune 1000, Federal, State, and Local Government CIOs on information technology assessment and alignment to business needs. He has served as a Director with the United States General Services Administration, developing information technology strategic plans and oversight policy. Mr. Doll received his Computer Science degree from Virginia Tech and is a Senior Executive Fellow of the Kennedy School of Government, Harvard University. He is a past President of NASCIO — a national organization of state CIOs. He also is a past President of the Metropolitan Information Exchange (MIX) — a national organization of city and county CIOs. Mr. Doll was named to Government Technology's Top 25 Doers, Dreamers and Drivers.