Overview

November 8

Government organizations have reached an inflection point. The events of the past 18 months forever changed expectations for how public agencies work, deliver services and engage with their communities. This is a moment for real transformation, not just modernization.

On Nov. 8, Government Technology will host an interactive discussion on the critical elements of effective transformation. Experts from the Center for Digital Government and senior executives from Tyler Technologies will explore cloud-based transformation strategies that can make state and local government services more equitable, responsive and sustainable.

-- Learn how to improve access for internal and external stakeholders, ensuring users have a superior experience regardless of who or where they are.

-- Find out how to move faster on systems that truly meet the needs of governments and their constituents.

-- See strategies for keeping vital government programs running even when everything is shut down.

Speakers

Brenda Decker — Moderator

Senior Fellow, Center for Digital Government

Brenda Decker most recently spent five years with IBM as a Director for Global Government Industry services. Prior to IBM, Brenda served in Nebraska state government for 37 years, 10+ years as the state's chief information officer with responsibility for state government computing, telecommunications, public safety radio, and video conferencing. Her expertise leading, transforming and managing large IT organizations has created high-performing teams and partnered cross functional public and private organizations. Her work has garnered both local and national recognition for her contributions to government technology.

Lynn Moore — Speaker

President & CEO, Tyler Technologies

In January 2017, Lynn Moore was named president of Tyler, and CEO responsibilities were added in May 2018. Lynn started his career with Tyler as general counsel in September of 1998, and was named secretary in October 2000. He served as executive vice president from February 2008 until 2017, after serving as vice president from October 2000 until February 2008. Before joining Tyler, Lynn was associated with the law firm of Hughes & Luce, L.L.P. in Dallas, Texas, where he gained experience with corporate securities, finance, litigation, and other legal matters related to publicly held and privately owned entities. Lynn holds an undergraduate degree from Georgetown University and a law degree from the University of Texas.

Kelley Shimansky — Speaker

Chief Human Resources Officer, Tyler Technologies

Kelley joined Tyler in 2018 as the chief human resources officer. She has more than 20 years of experience in global HR leadership, with extensive knowledge of IPO, global mergers and acquisitions, compensation, benefits, succession planning, leadership development, talent strategy, and policy development. Kelley oversees human resources for Tyler’s growing number of employees across North America and directs Tyler’s leadership development program. Prior to Tyler, Kelley held roles in human resources management for Dechra Pharmaceuticals, Putney, Inc., and WEX. Kelley has a bachelor’s degree from Thomas College and an MBA from the University of Maine, Orono. Her certifications include Senior Professional in Human Resources, Myers-Briggs Type Indicator Program, Leadership Effectiveness Analysis, DDI, Facilitative Leadership, Achieve Global, and StrengthsFinder.

Jeff Puckett — Speaker

Chief Operating Officer, Tyler Technologies

Jeff joined Tyler in 1991 and has had roles in implementation, client support, and project management. He has held leadership positions across every aspect of Tyler’s courts and justice operations. Jeff led the initial development of the Odyssey courts solution as vice president of software development, led its national rollout as vice president of sales, and then served as president of the Courts & Justice Division. In 2017, he was named senior vice president of strategic initiatives, where he led the integration of Tyler’s Data & Insights Division into the company. Jeff was named Tyler’s chief strategy officer in January 2020. He was then named chief operating officer in February 2021. Prior to joining Tyler, Jeff was a Tyler client, serving as a deputy sheriff for Denton County, Texas. He holds a Bachelor of Business Administration in management information systems from the University of North Texas.

Webinar

It's Time for Real Transformation