June 17

Watch Now

The COVID-19 pandemic turned government’s normal way of operating on its head. Employees are now remote and information and services were quickly moved to an online environment. With the future state unknown, agencies must still plan for how to operate in this “new normal.” Join Government Technology and Dude Solutions on June 17 at 11:00am PT/2:00pm ET for best practices on how to scale operations to meet current demand and ensure they remain as effective as possible for whatever comes down the road.

Register for this hour-long webcast to learn the tools you can implement now and in the future to:
• Report and analyze your COVID-19-related work
• Focus in on operational improvements you can make, such as digital documentation, tracking, etc.
• Invest in technology to help with mobile/remote work and communication
• Grow and connect all parts of your operations (like maintenance, public works, and community development)



Chris Phillips

Chris Phillips

Development Services Director – City of Mount Vernon, WA

Chris Phillips served 30 years in the United States Navy where he attained the rank of Captain. His last assignment was leading a diverse staff of over 9,000 Sailors, 2,000 Department of the Navy Civilians and numerous contractors in the day-to-day operations for Naval Air Station Whidbey Island. From 2014-2016, he served as the Mukilteo, WA City Administrator and currently serves as the Mount Vernon, WA Development Services & Facility Director. Chris has over 25 years of experience in Facility Maintenance Management.

Luke Anderson

Luke Anderson

Enterprise Solutions Consultant at Dude Solutions

Luke comes from a background in energy automation and HVAC Controls and has been with Dude Solutions over five years. Luke serves as president of his HOA board where he has proudly only been sued once. Luke and his wife, Aleks, love to travel — especially with their dog, Rosco. Luke’s current role as Enterprise Solutions Consultant allows him to consult with leaders of communities across the country to help them manage safe, efficient and clean buildings and infrastructure.

Otto Doll

Otto Doll — Moderator

Senior Fellow, Center for Digital Government

As the Minneapolis CIO for seven-plus years, Mr. Doll was responsible for all City IT services. Formerly South Dakota's CIO for 15 years with responsibility for all state government computing, telecommunications, state radio, and public broadcasting. While with IT research firms, Mr. Doll has advised Fortune 1000, Federal, State, and Local Government CIOs on information technology assessment and alignment to business needs. He has served as a Director with the United States General Services Administration, developing information technology strategic plans and oversight policy. Mr. Doll received his Computer Science degree from Virginia Tech and is a Senior Executive Fellow of the Kennedy School of Government, Harvard University. He is a past President of NASCIO — a national organization of state CIOs. He also is a past President of the Metropolitan Information Exchange (MIX) — a national organization of city and county CIOs. Mr. Doll was named to Government Technology's Top 25 Doers, Dreamers and Drivers.