Overview

September 28
10AM PT, 1PM ET

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When COVID-19 caused government offices to close unexpectedly, web-enabled applications became the primary service delivery between citizens and government. Government agencies already understood that applications are the lifeblood of delivering program outcomes to both citizens and staff and that they must be highly performant, however, COVID-19 underscored the need for immediate end-to-end performance visibility and put a spotlight on application performance

Today, there is uncertainty over how government services will be delivered moving forward, but regardless of the shifting strategies or technologies used in the future, business critical application performance will remain paramount.

Join our experts September 28 at 10:00am PT/1:00pm ET as they discuss how their organizations are prioritizing application performance to gain the visibility they need to ensure their applications deliver the outcomes their agency mission requires, while they ensure next-level digital experiences for citizens and employees.

We’ll explore:

  • Why the Texas Department of Information Resources prioritized application performance for all state agencies in their new strategic plan
  • How specific agencies are using application performance tools to gain holsitic visibility and actionable insights into their most critical business application environments to drive operational efficiency and enhanced client service
  • The risks of not prioritizing Application Performance Monitoring, specifically the impacts on employees, citizens, support staff and agency objectives
  • How jurisdictions are using application performance monitoring to accomplish more despite reduced budgets

Speakers

Otto Doll

Otto Doll — Moderator

Senior Fellow, Center for Digital Government

John Hoffman

John Hoffman

Chief Technology Officer, Interim State Chief Information Officer, Texas Department of Information Resources

Anh Selissen

Anh Selissen

CIO, Texas Department of Transportation

Pedro Guzman

Pedro Guzman

Chief of Enterprise Infrastructure, State of Illinois

Gregg Ostrowski

Gregg Ostrowski

Regional CTO, AppDynamics