Overview

March 25
11AM PT, 2PM ET

Register

As public sector programs grow in complexity and reach, so do the tactics of those looking to exploit them.

Fraud, waste and abuse continue to challenge states and agencies already under pressure to do more with less while improving resident experiences. But with the rise of generative AI and other advanced technologies, there's also an opportunity to proactively detect threats earlier and safeguard public resources more effectively.

Join us for a live webinar exploring how agency leaders can build greater preparedness and resiliency into their fraud prevention strategies.

Topics will include:

  • New sophisticated fraud threats and how agencies can proactively mitigate them
  • How generative AI is reshaping fraud detection
  • Cross-agency best practices for ensuring program integrity
  • Actionable strategies to prevent fraud while improving resident experience

Whether you work in health care, human services or government payments, this session will deliver actionable takeaways to help your agency move forward with confidence. We hope you can join us!

Speakers

Anna Sever headshot

Anna Sever

President, Government Services, Conduent

Anna has end-to-end responsibility over our portfolio of Eligibility and Enrollment and Government Healthcare Solutions helping government agencies across the U.S. transform their operations, better serve constituents, and create more satisfying outcomes for people and communities served. Across our eligibility and enrollment and federal and state services, Anna drives operational efficiencies, helping our clients deliver best-in-class end user experiences that meet government missions while lowering costs. In addition, she leads our portfolio of solutions for state-administered Medicaid programs to reduce costs, streamline operations, increase program participation, and improve compliance. Anna brings strong leadership and more than three decades of extensive experience in federal and state government contracting. Prior to Conduent, she served as President and CEO of Magellan Federal, reinvigorating its growth engine and successfully implementing effective and efficient business processes. Anna also led business development for Maximus’ Federal Health offering and was instrumental in many of its federal programs, particularly with Veterans Affairs. During her career she has also run operations within the private sector in the areas of Medicaid, Medicare, mental health, and developmental disabilities. Anna received her bachelor’s degree from Davidson College, her master’s degree in social work from the University of South Carolina and her certification in gerontology from the University of South Carolina.

Chris Carter headshot

Chris Carter

Vice President, Head of Fraud, Government Solutions at Conduent

Chris Carter leads Conduent’s efforts in fraud policy and prevention, including fraud call centers, cardholder authentication, and claims management and adjudication. His leadership and expertise ensure the security and integrity of government payment systems at Conduent. With more than two decades in financial services, Chris has held significant roles at Conduent and other Fortune 500 companies, bringing extensive experience in project management, business analysis, and customer service to his current role.

Russ Nichols headshot

Russ Nichols — Moderator

Senior Fellow, Center for Digital Government

Russ Nichols’ public service spanned over 32 years and included management and executive positions with the California Department of Forestry and Fire Protection, the California State Controller’s Office, and the Employment Development Department. In 2015, Nichols was appointed by Governor Jerry Brown as the California Department of Corrections and Rehabilitation Chief Information Officer and Director of Enterprise Information Services. While serving at the Department of Corrections and Rehabilitation, Nichols also served as a board member for the Corrections Technology Association and served as CTA President from 2019 to 2021. In February 2021, Governor Gavin Newsom appointed Nichols Deputy State CIO and Chief Deputy Director at California Department of Technology. Prior to retirement, Nichols also served as Acting State CIO and CDT Director for several months. During his career, Russ won numerous awards including the California Department of Corrections and Rehabilitation’s 2014 Administrator of the Year, Government Technology’s 2018 CIO of the year, and Government Technology’s 2023 California Public Sector Hall of Fame Award.

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