Overview

July 21
11AM PT, 2PM ET

Register

The Georgia Department of Community Health (DCH) manages a $22 billion Medicaid operation that provides critical health services to some of the state’s most vulnerable and underserved populations. This webinar explores how the department supports rapid innovation while securing protected health information across a complex healthcare landscape that includes rural hospitals and clinics. Will Monahan, chief information security officer for DCH, joins Box CISO Heather Ceylan for a timely conversation about how the department is moving from manual processes to an automated, AI-driven framework to protect health benefits for millions of Georgia residents.

You’ll learn how DCH is

  • Using automated tools to scale security operations despite limited resources
  • Navigating state-level AI approval processes by adopting robust governance practices
  • Implementing AI-driven data classification and ransomware detection
  • Balancing speed and data security requirements

You’ll also see a demonstration of how Box can automate the classification of sensitive documents, data extraction from document intake, and integrate with existing systems — so caseworkers can reduce backlogs, protect PHI/PII, and deliver better constituent outcomes at scale.

Speakers

Will Monahan headshot

Will Monahan

CISO, Georgia Department of Community Health

Will Monahan recently joined the Georgia Department of Community Health as its Chief Information Security Officer (CISO). His previous roles included serving as the Chief Information Security and Compliance Officer for the Hawaii Department of Human Services and as the Lead Security Administrator at Georgia State University. He also served as a USAF Reservist assigned to USCYBERCOM at Fort Meade, MD.

With more than 24 years in Information Technology, Information Security, and Risk Management, Will has led large, diverse military and civilian organizations in developing enterprise-level information security programs. As a thought leader and subject matter expert in the technology industry, he leverages his expertise to strategically grow the agency’s information security program and develop and enhance the current framework to ensure its viability for future needs.
Self-described “techy” with Georgia roots, Will’s education includes: an A.S. from the Community College of the Air Force; a B.S. in Engineering from the Georgia Institute of Technology; an M.S. in Engineering from Auburn University; and an Advanced Certificate in Cyber Security from New York University. In his spare time, Will enjoys volunteering in the community, traveling the world, and spending time with his two sons.

Heather Ceylan headshot

Heather Ceylan — Moderator

CISO, Box

Heather Ceylan is the Chief Information Security Officer at Box, where she leads the global information security program and strategy. With over 15 years of experience, she has built and led high-performing security teams across technology, healthcare, and financial services—industries with some of the most rigorous regulatory environments. Prior to Box, she served as Deputy CISO at Zoom, where she helped scale the company’s security posture during a period of rapid global growth. She also held previous roles as the VP of Security, Privacy, and Compliance at Collective Health and a Director in PwC's cybersecurity practice where she advised Fortune 500 companies on complex security and privacy programs. Recognized as the 2024 Women in Cybersecurity Leader of the Year, Heather is known for her pragmatic approach to building security programs that enable innovation while safeguarding trust.

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