August 26

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The Aspen Institute predicts that 20 percent of U.S. renters, including 577,733 in Arizona, will be at risk for eviction by the end of September. According to Arizona Public Service, last year 88,000 customers were behind in payments and owed over $36 million. As the COVID-19 pandemic’s lingering effect contributes to unemployment, these numbers are unlikely to improve.

Providing utility and rental assistance to people in crisis – many on the verge of eviction – is paramount as 30 percent of the 40 million renters throughout the country have little to no confidence in their ability to pay rent. Making this process simple so constituents know what assistance they may be entitled to can be complex.

Join Government Technology on August 26 at 11 a.m. Pacific/2 p.m. Eastern as our experts discuss how the city of Phoenix and nonprofit organizations, including Wildfire, launched a cloud-based eligibility platform built on AWS. It efficiently distributes CARES Act funds to cover utility and rental assistance to Phoenicians who need it in the short term. The program will continue to expand assistance services for other eligible residents throughout the state.

Register now to hear how you can deploy this solution that:

  • Distributes CARES Act funds to support households negatively impacted by COVID-19 and beyond
  • Provides a streamlined, end-to-end process for customers through an eligibility portal that is accessible from any device
  • Better communicates to individuals about the assistance they may qualify for
  • Gives constituents and internal staff greater visibility into the status of benefits applications


Casey Burns

Casey Burns

Health and Human Services Practice Lead, Amazon Web Services

Casey is an experienced private and public sector executive with a background in health, healthcare, technology, and organizational transformation. Casey leads the AWS state and local HHS team, working with HHS agencies across the country to use technology to solve their toughest challenges.
Prior to joining AWS, Casey built and led the public sector business at Nuna, a health analytics company whose customers include the Centers for Medicare and Medicaid Services (CMS). He was part of the founding teams for 18F and the United States Digital Service, organizations charged with transforming how the U.S. government uses technology to deliver services to citizens.

Shreyas Shah

Shreyas Shah

Head of Growth, Prefix Health

Shreyas Shah is a seasoned executive with a breadth of experience across population health, product development and information technology. Shreyas is currently the Head of Growth at Prefix Health, where he leads the Business Development and Customer Success teams focusing on consumer engagement and eligibility determination for vulnerable populations. Prior, Shreyas led Platform Solutions at Apervita where he was responsible for the strategic direction of platform solutions and product management across value-based contracting and quality improvement solutions. Prior to his work at Apervita, he has had multiple executive roles at Press Ganey, Change Healthcare, Rise Health, McKesson, PepsiCo and Tetra Pak. Shreyas graduated Beta Gamma Sigma from Georgetown University and has a BS in Computer Science from University of Illinois.

Cynthia Zwick

Cynthia Zwick

CEO, Wildfire, AZ

Cynthia Zwick has served as Executive Director of Wildfire: Igniting Community Action to End Poverty in Arizona since September 2003. Wildfire is a non-profit organization that works to stop poverty before it starts, by advocating for quality jobs statewide, creating access to a foundation of financial security and ensuring the security and sustainability of supportive systems.

Cynthia leads a small and mighty team that works to build strong, supportive and sustainable communities, intervenes in utility rate cases, provides training and technical assistance to Community Action Agency staff and boards, conducts SNAP outreach and enrollment, supports the Arizona Self Help website, and administers the first warm weather fuel fund – the Home Energy Assistance Fund – to help families with utility bills and weatherization. Most recently we have begun the development of an online technical solution that will allow efficient and dignified access to utility and rental assistance.

Patrick Moore

Patrick Moore — Moderator

Senior Fellow, Center for Digital Government

Patrick Moore has spent his career working to improve government and its responsiveness to citizens. Patrick spent 8 years working for Georgia Governor Sonny Perdue, serving as state CIO from 2006-2010. During that time Patrick led a transformational restructuring of the state's technology function, establishing a new model for Georgia’s IT strategy. Upon leaving Georgia’s government Patrick served in client facing and sales executive roles with HP Enterprise Services where he focused on building and delivering solutions for state and local governments. Patrick now serves as managing partner for Integris Applied, a management consulting firm focused on CIOs and their organizations. Patrick is a noted expert in the state and local government technology space and a Government Technology “Top 25 Doer, Dreamer and Driver.” He is a frequent contributor to industry organizations including the Center for Digital Government and NASCIO.