Overview

October 2
10AM PT, 1PM ET

Register

Your agency is navigating a lot of change right now. Shifts in the federal landscape are creating new opportunities to bring in experienced talent, while efficiency initiatives are challenging everyone to find smarter ways to deliver services with greater independence and less oversight. Sound familiar? You're not alone.

Join Government Technology and WalkMe for a live webinar to discover how forward-thinking state and local agencies are building self-sufficient teams that maintain quality and security standards even during rapid transitions. Through real-world insights and proven strategies, we’ll examine how digital adoption platforms enable agencies to quickly adapt to merging responsibilities, onboard new talent without lengthy training cycles, maintain data integrity, and build the kind of operational resilience that makes efficiency mandates achievable.

What you’ll learn:

  • Rapid workforce integration: Get new team members productive quickly without compromising on training quality or security protocols
  • Self-guided operations: Build systems that guide users to correct processes and data entry, reducing the need for constant supervision
  • Sustainable efficiency: Create workflows that maintain service quality while enabling teams to operate more independently
  • Real life success stories: How one state turned workforce disruption into a strategic advantage


Don't miss this opportunity to learn from peers and discover actionable solutions that can help your agency thrive during uncertainty while building sustainable operational excellence.

Speakers

Mark Elszy headshot

Mark Elszy

RVP, Public Sector and Regulated Industries, WalkMe

Mark Elszy is a seasoned sales executive with over 30 years of experience leading digital transformation across the technology industry. From the early days of the internet to today’s innovations in cloud computing and artificial intelligence, Mark has consistently built and led high-performing teams that drive meaningful change across federal and regulated markets. His career spans leadership roles at technology pioneers like Imark Technologies, Sun Microsystems, Accenture, and Dataiku—where he has led go-to-market strategies, sales, and consulting for mission-critical initiatives. At WalkMe, Mark helps public sector agencies accelerate secure technology adoption, reduce friction in complex systems, and drive better outcomes from their digital investments.

Sean McSpaden headshot

Sean McSpaden — Moderator

Senior Fellow, Center for Digital Government

Sean McSpaden is an executive level information technology professional with over 30 years of experience in the private, non-profit, and public sectors. His background includes the start-up and management of several small businesses and he has served on the Board of Directors or in Executive Director positions for several 501(c)(3) non-profit organizations. Sean’s public service experience includes progressively responsible positions as an IT analyst, and in statewide coordination, management and leadership positions within the Executive and Legislative branches of Oregon state government.

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