Overview

March 3
11AM PT, 2PM ET

Register

Spreadsheets can’t keep up with thousands and thousands of students. Neither can email threads or workflows built for smaller things. As colleges and universities expand, outdated processes become more than a nuisance — they become a risk.

Join this webinar to hear how Trine University in Indiana overhauled key campus operations without hiring more staff or adding administrative burden. From international admissions to faculty coordination and student documentation, the university used a technology platform approach to reduce delays, tighten workflows and refocus staff time where it matters most.

You’ll hear directly from higher ed leaders about how they made the shift — and how you can, too.

You’ll learn:
· How Trine eliminated an entire full-time workload by automating international student documentation requests
· How institutions can adapt operations to support growing enrollment across programs and departments
· Why cross-team visibility and automation beat patchwork fixes — and how to get started with both

Speakers

Brittni Desmond headshot

Brittni Desmond

Brittni Desmond, Assistant Vice President and Dean, Trine University

Brittni Desmond, a devoted higher education leader, takes pride in her role contributing to the academic excellence and growth of Trine University in Angola, Indiana. Armed with a Master of Science in Organizational Leadership from Trine University and a Bachelor of Arts from Saginaw Valley State University, Brittni's journey in academia is characterized by continuous learning and impactful contributions.

Hannah Ewing headshot

Hannah Ewing

Senior Director of International Services & Operations, Trine University

Hannah Ewing holds the position of Senior Director of International Services & Operations at Trine University, where she oversees the various processes and operations of the Office of International Services. In this capacity, she plays a crucial role in assisting international students with a range of needs, from immigration advice to adapting to the changes associated with relocating to the United States for educational pursuits.

Keirsten Eberts headshot

Keirsten Eberts

Vice President of Online & International Studies, Trine University

Keirsten Eberts graduated from Trine University with a Bachelor of Science majoring in Psychology and a Master of Science in Leadership, specializing in higher education. Currently, she is pursuing her Doctor of Education in Instructional Systems Technology from Indiana University. With over 11 years of experience in higher education, she has successfully led teams and handled challenging situations, prioritizing innovative solutions. Her journey reflects a strong dedication to serving others and designing engaging curricula for a diverse student body.

Jen Bensi headshot

Jen Bensi

Territory Account Executive, Monday.com

Jen Bensi is an enterprise technology sales leader who partners with state and local governments and educational institutions to make data, AI, and cloud technologies more usable and impactful. She brings a practical, relatable perspective to innovation and is deeply committed to community leadership through her work with the Junior League of Cleveland, supporting initiatives that empower women and strengthen communities.

Ronald M. Bergmann headshot

Ronald M. Bergmann — Moderator

Senior Fellow, Center for Digital Education

Ronald M. Bergmann most recently served as Vice President for Information Technology and CIO at Lehman College/CUNY. At Lehman, Ron and his team pioneered the use of analytics, automated major business processes, enhanced classroom technology, and opened the first virtual reality lab in the region. Lehman was cited as an exemplar in the 2018 Horizon Report for its innovative Lehman 360 digital platform. Ron is a fellow of the EDUCAUSE/CLIR Frye (now Leading Change) Institute and was named in 2017 as one of the nation’s top technologists, transformers, and trailblazers by the Center for Digital Education. Ron previously served as first deputy commissioner of New York City's information technology agency where he was selected by Government Technology Magazine as one of the nation's leading individuals redefining and advancing technology's role in government.