Overview

September 10

Watch Now

Forward-thinking cities across the country – and the world – already rely on virtual queuing solutions to enable constituents to access crucial government services without waiting in line. These smart-scheduling technologies are a vital part of public sector digital transformation efforts, letting users place themselves in line virtually rather than crowding together in a long, frustrating queue.

Now, cities are leveraging virtual queuing not just to enhance the government experience, but also to streamline and improve the customer experience at local small businesses.

Join us September 10 at 10:00AM PT/1:00PM ET to learn about an innovative new program from our partners at Whyline, which offers a virtual queuing software solution, that allows cities to take the smart-scheduling platform they’re already using and offer it for free to small businesses in their area.

With this unique public-private program, localities can invest in themselves while also investing in their small business ecosystem, helping the community thrive and bringing cities back stronger and more resilient in the post-pandemic economy.

Speakers

 

Rommia White

Director of US Operations, Whyline

Rommia is Director of US Operations at Whyline, a market-leading software company that helps governments overcome queueing and congestion-related bottlenecks via its award-winning virtual queueing and 'smart' appointment scheduling technology. The company works with a number of government agencies, has already serviced over 22 million people and has saved its users an amount of time equivalent to 58 years of a person's life. Rommia joined Whyline after leading RSVD, a competing virtual queueing product, from seed to acquisition by the Whyline team.

 

Dustin Haisler — Moderator

Chief Innovation Officer, eRepublic

Dustin Haisler is the Chief Innovation Officer for e.Republic - the nation's leading state and local government media and research company - and the parent company of Government Technology, Governing, and the Center for Digital Government. Dustin also serves as an Eisenhower Fellow (2019 Zhi-Xing Program) and Program Faculty for the Certified Public Management Program (CPM) at Texas State University. As the former Chief Information Officer (CIO) and Assistant City Manager for the City of Manor, Texas, a city outside Austin, Dustin quickly built a track record and reputation as an early innovator in civic tech. Dustin pioneered government use of commercial technologies not before used in the public sector – including Quick-Response (QR) barcodes, crowdsourcing, and gamification. Named as one of the nation’s Top 25 Doer, Dreamer and Driver for government technology and was recently recognized as a 2021 Business Transformation 150 Leader by Constellation Research.