Overview

February 16

When the need for unemployment and other government benefits surged in early 2020, it quickly overwhelmed many service-oriented government agencies. To meet unprecedented demand and boost resiliency for the future, state and local governments need an innovative way to modernize how they deliver benefits to constituents.

On February 16^th at 10am PT/1pm ET, Quantiphi is joining Government Technology to discuss how artificial intelligence (AI) can help agencies add efficiency to the way they deliver benefits, improving constituents' experience and minimizing improper payments.

The challenges with current claims processing and how AI helps overcome them
The functions that can be assisted by AI so employees can focus on higher value-add tasks
Real-world examples of how organizations have used AI to improve their processes

Speakers

William (Bill) Rials, Ph.D. — Moderator

Associate Director and IT Professor, Tulane University and Senior Fellow, Center for Digital Government

William (Bill) Rials, Ph.D., is a professor and associate director (department chair) of the Tulane University School of Professional Advancement IT and Cybersecurity Program, where he focuses on continually delivering and updating the program curriculum based on innovative and emerging technologies. Before transitioning to academia and higher education, he had a diverse government technology career delivering value to state agencies, local governments, and law enforcement agencies throughout the State of Mississippi. He has served in CIO, CTO, and CISO roles for local governments and also in various leadership positions within the state of Mississippi’s IT organization as a deputy to the state CIO.

Piyush Verma — Speaker

Client Solutions Partner, Quantiphi

Piyush Verma is the Client Solutions Partner for Public Sector at Quantiphi, an award-winning Applied AI and Data Analytics software and services company. He has extensive sales and marketing experience across automobile and IT industry, and an MBA in Business Strategy and Marketing from IIM Bangalore. With diverse experience in the public sector, he has helped clients understand and leverage the transformative power of Advanced AI, Machine Learning, and Cloud.

Denise Winkler — Speaker

Strategic Business Executive, Global Public Sector, Google

Denise began her government career as an entry-level worker in a human services (HHS) agency. She rose through the ranks to serve as a Senior Administrator and advising consultant to state and federal agencies across the US. She has more than 20 years of hands-on experience in child welfare, TANF, SNAP, Medicaid/CHIP, child support and unemployment. Currently she is a Strategic Business Executive for Google Cloud. As a recognized HHS subject matter expert, she serves as the strategic advisor on current trends and issues in HHS and the role technology can play in improving citizen outcomes. She combines her “in-the-field” experience with her expertise in social services and information systems to help human services agencies identify where technology can be most effective.

Webinar

Enabling Smarter Claims Processing with AI in Government