Overview

October 5

The way state and local government employees work has changed radically. Recent research from the Center for Digital Government shows that about half of state and local employees are remote, and many public officials say they expect to continue work-from-home options indefinitely. Although the shift toward more flexible work options has many benefits – an August survey of teleworkers in California’s Department of General Services found 80 percent want to continue the arrangement permanently – government agencies must evolve their management practices to support this new work environment.

Join us Oct. 5 at 11 a.m. Pacific/2 p.m. Eastern for a timely interactive webcast that will explore one of the most important management issues facing today’s government leaders: training and engaging remote workforces. Experts from the Center for Digital Government and Microsoft/LinkedIn will offer important insights on how employee development is evolving and why effective training will be more important than ever for engaging long-term remote workers and avoiding burnout.

Speakers

Sarah Jackson

General Manager, State and Local Government Customer Success team, Microsoft

Sarah Jackson is the General Manager of the State and Local Government Customer Success team. Sarah’s team of customer success specialists, engineers and architects help government customers ensure system health, modernize services and realize value through the deployment and adoption of Microsoft’s cloud capabilities. In addition to leading her team, Sarah serves as executive sponsor for key customers, participates on strategic steering committees and is active with industry leadership groups. Sarah's entire career has centered around empowering Public Sector organizations through technology and innovative solutions. Prior to joining Microsoft, she spent nearly 20 years at Oracle, most recently serving as Group Vice President of Public Sector Sales Engineering. Outside of work, Sarah is Vice Chair of the Board of Directors for Washington Tennis & Education Foundation (WTEF), an organization committed to improving the life options of some of the region’s most at-risk children in Washington D.C. where she resides.

Deanna Grady

Director of Government Sales, North America, LinkedIn Learning

As head of North American Sales at LinkedIn Learning, Deanna supports government agencies to meet mission critical objectives through online learning. Deanna has a solid track record of success developing strategies for increased organizational performance bringing viable online learning solutions to government, libraries and workforce development boards and agencies, which have attributed to YOY success in exceeding organizational growth. She has over 20 year of sales experience including 10 years of SaaS leadership and 7 years of CaaS experience. And, as of 2019, she’s now a LinkedIn Learning Instructor, with the release of her course Selling Into Industries: Governments.

Otto Doll — Moderator

Senior Fellow, Center for Digital Government

As the Minneapolis CIO for seven-plus years, Mr. Doll was responsible for all City IT services. Formerly South Dakota's CIO for 15 years with responsibility for all state government computing, telecommunications, state radio, and public broadcasting. While with IT research firms, Mr. Doll has advised Fortune 1000, Federal, State, and Local Government CIOs on information technology assessment and alignment to business needs. He has served as a Director with the United States General Services Administration, developing information technology strategic plans and oversight policy. Mr. Doll received his Computer Science degree from Virginia Tech and is a Senior Executive Fellow of the Kennedy School of Government, Harvard University. He is a past President of NASCIO — a national organization of state CIOs. He also is a past President of the Metropolitan Information Exchange (MIX) — a national organization of city and county CIOs. Mr. Doll was named to Government Technology's Top 25 Doers, Dreamers and Drivers.

Webinar

Employee Development: Skilling and Engaging Remote Workers