Overview

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Digital transformation has become a critical component for efficient state and local government service delivery. As agencies look to expand on those efforts, new technologies, ideas and tools will enable even greater efficiencies in digital service delivery.

Adopting the latest in e-signature capabilities is a powerful way to invest in digitization while providing a better user experience for the public. Agencies that have already made e-signature technology a priority are familiar with the established benefits. Staying up to date on offerings ensures an agency is getting all the rewards and utilizing every capability.

In 2022, many agencies are looking forward to blending their digital offerings with more traditional, in-person transactions. This will require the most robust, easily integrated technologies working together for a seamless experience.

Get the latest information during an hour-long webinar presented by Government Technology and OneSpan on February 28 at 11 a.m. Pacific/ 2 p.m. Eastern. Experts in digitization will take a deep dive into:

• Utilizing digital transformation projects to increase ROI
• Organizing remote workflows for efficiency
• Deploying best practices for digitizing services
• Building an infrastructure for the future

 

Speakers

Michael McMahon headshot

Michael McMahon

Digital Transformation Consultant, OneSpan

Michael McMahon is a Digital Transformation Consultant for OneSpan, responsible for helping organizations enhance process improvements through e-signature and security solutions. Working across multiple industries and for a variety of use cases, Michael is focused on working with businesses to streamline their workflows through the use of digital agreement processes for improved client and employee experiences.

Patrick Albert headshot

Patrick Albert

Senior Solutions Architect, OneSpan

Patrick Albert has more than 15 years of experience in business process automation and plays a strategic role for OneSpan, helping customers identify and prioritize target applications, document technical requirements and map out a strategic enterprise e-signature plan.

William (Bill) Rials, Ph.D. headshot

William (Bill) Rials, Ph.D. — Moderator

Senior Fellow, Center for Digital Government

William (Bill) Rials, Ph.D., is a professor and associate director (department chair) of the Tulane University School of Professional Advancement IT and Cybersecurity Program, where he focuses on continually delivering and updating the program curriculum based on innovative and emerging technologies. Before transitioning to academia and higher education, he had a diverse gov tech career delivering value to state agencies, local governments, and law enforcement agencies throughout the state of Mississippi. He has served in CIO, CTO, and CISO roles for local governments and also in various leadership positions within the state of Mississippi’s IT organization as a deputy to the state CIO. Dr. Rials holds a bachelor’s degree in business administration from Belhaven University, a master’s degree in computer information systems and cybersecurity from Missouri State University, as well as a Ph.D. in higher education administration and public administration from Jackson State University. His dissertation research involved the critical factors that affect the adoption of cloud services within the public sector. He is a noted expert in the IT and cybersecurity space and is frequently quoted by national media outlets. He is also a frequent contributor to national IT government organizations such as NASTD and NASCIO.