Overview

January 28

Imagine relying on a critical online government service, only to face slow load times, glitches, confusing processes, or complete outages—no constituent wants that. Ensuring a smooth digital experience during system updates or releases is crucial, but traditional testing methods often struggle to keep up with the pace of modern development, leading to frustration and setbacks.

The solution? Automated software testing.

Join Government Technology and Tricentis for an insightful discussion of how automated testing is transforming government services. Learn how agencies can meet tight deadlines, enhance service delivery, and maintain seamless experiences—even during complex system updates.

Watch this webinar to discover:

Real-World Insights: See how automated testing can help teams overcome common challenges, keeping development on track without compromising quality.
Actionable Strategies: Learn about the specific tools and processes that accelerate testing with minimal training, requiring no highly specialized developers.
Alignment with Key NASCIO Priorities: Understand how automated testing directly supports key NASCIO goals, including legacy modernization, digital government, and cybersecurity.

Speakers

Russ Nichols — Moderator

Senior Fellow, Center for Digital Government

Russ Nichols’ public service spanned over 32 years and included management and executive positions with the California Department of Forestry and Fire Protection, the California State Controller’s Office, and the Employment Development Department. In 2015, Nichols was appointed by Governor Jerry Brown as the California Department of Corrections and Rehabilitation Chief Information Officer and Director of Enterprise Information Services. While serving at the Department of Corrections and Rehabilitation, Nichols also served as a board member for the Corrections Technology Association and served as CTA President from 2019 to 2021. In February 2021, Governor Gavin Newsom appointed Nichols Deputy State CIO and Chief Deputy Director at California Department of Technology. Prior to retirement, Nichols also served as Acting State CIO and CDT Director for several months. During his career, Russ won numerous awards including the California Department of Corrections and Rehabilitation’s 2014 Administrator of the Year, Government Technology’s 2018 CIO of the year, and Government Technology’s 2023 California Public Sector Hall of Fame Award.

Bob Woolley

Former Chief Technical Architect, State of Utah

Bob was the chief technical architect for the state of Utah’s Department of Technology Services, including the development of the state’s Utah.gov portal. Utah has been widely recognized in these areas with numerous national awards. He has also been a technical lead and RFP writer for the WSCA/NASPO Cloud and Data Communication Procurements. He has experience with state, county and higher education employee skill assessments and technology upgrade implementations, including large-scale database migrations from RDMS to NoSQL platforms. He has extensive private-sector experience with Microservices Architecture implementation and DevOps using hybrid cloud deployment patterns.

Adam Rosenbaum

Director of Public Sector, Tricentis

Adam Rosenbaum is the Director of Tricentis Public Sector, a codeless automated software testing company. He has spent the past 13 years supporting technology modernization across the Defense, Federal civilian, and State Local & Education customer base. Adam has a broad range of experience focused on the application of technology for decision making and enterprise operations management. His specialties include cybersecurity, network management, and supply chain & logistics. Adam is a graduate of the Virginia Military Institute and holds a Graduate Certificate in Enterprise Resource Planning from Indiana University. A former active-duty Army officer with assignments in Iraq and Kuwait, Adam has held a variety of sustainment command and staff positions. He currently serves in the Army Reserve and is a student at the Army War College.

Webinar

Creating Seamless Public Services Through Automated Software Testing