Overview

November 5

During the COVID-19 pandemic, many courts across the United States had to close their doors to the public. The Superior Court of California - San Joaquin County closed to the public from March 2020 to July 2021. During that time, the public had minimal outlets to ask questions, inquire about payment plans or contest tickets.

To avoid further backlog and safely connect with constituents, the San Joaquin Superior Court launched an online traffic case platform in October 2020. The platform, powered by Matterhorn and built on AWS, allows people to contest and resolve their traffic cases safely and remotely.

Join Government Technology on November 5 at 11 a.m. Pacific/2 p.m. Eastern as our experts discuss how this implementation and others across the country, deployed during a crisis, are changing the way courts operate in the future – allowing for greater flexibility, speed and engagement.

Speakers

Anh Tran

IT Manager, Superior Court of California - San Joaquin County

Anh Tran joined the Superior Court of California - San Joaquin County in 2012 as the IT Manager. Recently, Anh led the implementation of the Superior Court’s online dispute resolution platform, providing a necessary avenue for the public to work with the court during the COVID-19 pandemic. He directed the court's vendor, Matterhorn, and worked within the court to streamline processes and integrate the data. Previous to working at the Court, Anh’s experience spanned network operations, software development, and IT operations at AT&T, Covad Communications, Pac-West Telecomm, and Exigen Services. Anh's self-description is an operational process person who attempts to interweave processes, systems, and people to achieve business objectives.

Scott Montgomery

Lead Business Development Manager, Justice and Public Safety and Law Enforcement, Amazon Web Services (AWS)

Scott has been with AWS for just shy of 2 years. He has been the lead for the courts and corrections sub vertical for that time and recently transitioned to take over the law enforcement sub vertical. Prior to joining AWS he was with Microsoft for 3 years as the Program Manager of the Microsoft patrol car and was a solutions specialist with in the defense and intel vertical. Before to going to Microsoft, Scott was a police officer for 13 years. He was with the City of Bainbridge Island Police Department and the City of Bellevue Washington Police Department where he was an officer for 10 years as a field training officer.

Otto Doll — Moderator

Senior Fellow, Center for Digital Government

As the Minneapolis CIO for seven-plus years, Mr. Doll was responsible for all city IT services. He also served as South Dakota's CIO for 15 years with responsibility for all state government computing, telecommunications, radio, and public broadcasting. While with IT research firms, Mr. Doll has advised Fortune 1000, federal, state, and local government CIOs on information technology assessment and alignment to business needs. He has served as a director with the United States General Services Administration, developing information technology strategic plans and oversight policy. Mr. Doll received his computer science degree from Virginia Tech and is a senior executive fellow of the Kennedy School of Government, Harvard University. He is a past president of NASCIO — a national organization of state CIOs. He also is a past president of the Metropolitan Information Exchange (MIX) — a national organization of city and county CIOs. Mr. Doll was named to Government Technology's 2004 Top 25 Doers, Dreamers and Drivers.

Webinar

Court Continuity: How Online Dispute Resolution Keeps the Wheels of Justice Moving