Overview

For public sector leaders, introducing new technology is never just about the tool — it’s about people, processes and trust.

Washington County, Oregon, faced familiar IT challenges: siloed systems, manual spreadsheets and the risks of human error. The county's success in implementing new technology didn’t come from mandates but from empowering end users and guiding change with intention.

This webinar covers how the IT team of Washington County inspired technology adoption across departments and built lasting value through modern work management practices.

Attendees will learn:

Practical ways to drive buy-in and change
Why reducing human error becomes a catalyst for change
How empowering staff creates resilience and long-term transformation

Speakers

Jennifer Parker

Sales Director, Monday.com

With over 15 years of experience serving U.S. state and local governments, Jennifer is a seasoned sales leader who understands the unique challenges public sector teams face—from limited resources to evolving compliance requirements. As Sales Director, Public Sector at monday.com, Jennifer partners with agencies and municipalities to modernize workflows, enhance transparency, and drive real results through intuitive, flexible technology.

Theme Grenz

Division Manager -IT/PMO Administration, Washington County, Oregon

Theme Grenz is a seasoned project management professional with over two decades of experience. Since 2001, he has led project initiatives and teams across the public sector and currently serves as a Division Manager within Information Technology Services at Washington County, Oregon.

Sean McSpaden — Moderator

Senior Fellow, Center for Digital Government

Sean McSpaden is an executive level information technology professional with over 30 years of experience in the private, non-profit, and public sectors. His background includes the start-up and management of several small businesses and he has served on the Board of Directors or in Executive Director positions for several 501(c)(3) non-profit organizations. Sean’s public service experience includes progressively responsible positions as an IT analyst, and in statewide coordination, management and leadership positions within the Executive and Legislative branches of Oregon state government.

Webinar

Change Without a Mandate: Reducing Risk and Empowering Staff with Smarter Workflows