Overview

June 28

The top priority for CIOs continues to be building seamless digital experiences – both for constituents and internal government customers. But deploying digital tools is only the beginning.

Creating the digital government constituents want and expect often requires coordination from multiple departments, external teams and partners. Agencies modernizing IT infrastructure no longer benefit from a traditional CIO – Rather, they need a business-centric and well-informed leader to help usher in strong technology and business practices.

Join in a conversation with IT leaders and industry experts on June 28 to explore the evolving role that CIOs play in building the digital government of the future.

As we delve into this topic, we’ll explore questions like:

What successes and challenges have CIOs faced in building digital government experiences?
What skills should CIOs have on their IT teams?
What role does the CIO play in breaking down broader organizational silos?
What is IT’s role in managing business relationships?
How has the evolving role of IT changed the way that agencies deliver services?

Speakers

Alan Fuller

Chief Information Officer, State of Utah

Alan Fuller was appointed Chief Information Officer for the state of Utah in March 2021. As CIO, Fuller oversees all IT functions for executive branch agencies in Utah with the goal to improve innovation and improve government services through the use of technology. A resident of Lehi, Utah, Fuller has a bachelor’s degree in economics from Brigham Young University and an MBA from the Wharton School at the University of Pennsylvania.

Eric Swanson

Deputy Director, Michigan Department of Technology, Management & Budget

Eric Swanson is a seasoned executive with a unique blend of skills in leadership, strategic planning, collaboration, entrepreneurial spirit. Eric began his career as a student intern where he has steadily built the Center for Shared Solutions, the organization he now directs. One of the first of its kind, the Center was launched in 2008 to provide cost-effective, state-of-the-art, shared solutions to all State of Michigan Agencies and external partnership programs. Throughout his career, Eric has repeatedly undertook sensitive and controversial challenge. He has been instrumental in building trust within traditionally disparate groups leading projects to successful implementations. These initiatives includes multiple Redistricting Cycles, Next Generation 9-1-1 GIS Project and Statewide Aerial Imagery Program.

Curt Wood

Senior Fellow, Center for Digital Government

Curt most recently served as the Technology Services and Security Cabinet Secretary and Chief Information Officer for Massachusetts Governor Charlie Baker, leading the Commonwealth’s digital and cyber security transformation. Prior to his Cabinet appointment in 2018, Mr. Wood served 8 years as the Public Safety Undersecretary for Forensic Science and CIO overseeing major public safety and justice operational and technology modernization efforts. He began his government career in 1975 and has served in multiple roles.

Teri Takai — Moderator

Senior Vice President, Center for Digital Government

Teri Takai is the Senior Vice President of the Center for Digital Government, a national research and advisory institute on information technology policies and best practices in state and local government. She worked for Ford Motor Company for 30 years in global application development and information technology strategic planning. From Ford, she moved to EDS in support of General Motors. A long-time interest in public service led her to the government sector, first as CIO of the State of Michigan, then as CIO of the State of California, and subsequently the CIO of the U.S. Department of Defense, the first woman appointed to this role. She then served as the CIO for Meridian Health Plan. She is a member of several industry advisory boards.

Webinar

Building the Digital Experience: The Evolving Role of CIOs