Overview

June 30
10AM PT, 1PM ET

Register

Accessible digital services are essential to ensuring every resident can fully participate in government — from accessing court records and public notices to completing forms, applying for services, and engaging with their communities. As governments expand digital services, agencies face growing pressure to make not only websites, but also the millions of documents they publish each year, accessible to all users.

This webinar will explore how public sector agencies are approaching accessibility modernization across both websites and documents, and why traditional manual remediation efforts are increasingly difficult to sustain at scale.

Attendees will learn how agencies are using automation and AI-assisted workflows to reduce operational burden, improve compliance readiness, and expand inclusive access to public information.

Topics include:

  • What DOJ Title II updates and WCAG requirements mean for government documents
  • Accessibility challenges across courts, public records, and citizen communications
  • How AI-assisted remediation and document tagging can streamline workflows
  • Strategies for scaling remediation efforts across large document inventories
  • Embedding accessibility-by-design into publishing and document-generation processes

Join the live webinar to obtain your complimentary certificate of attendance!

Speakers

Amber Lao headshot

Amber Lao

Strategic Advisor, Adobe

Amber Lao serves as a strategic advisor within Adobe’s Digital Strategy Group, where she leads digital transformation initiatives for public sector clients including government agencies and multilateral organizations. She brings a diverse background in local government, civil society, and corporate social impact to Adobe’s Health and Human Services practice.

Tony DiCuffa headshot

Tony DiCuffa

Sr. Solution Consultant, Adobe

Tony DiCuffa is a Senior Solutions Consultant focusing on Adobe’s Document Cloud. His 30-year career has been focused on providing solutions for the Public Sector, primarily state and local governments. He has designed, built, and supported some of the largest systems in this space, across a wide array of governmental domains. Today, Tony is focused on helping Public Sector customers with all things AI and document related. From digitizing document creation and e-signature gathering to using AI to convert unstructured data into valuable information, Tony brings insights and experience to help your organization unlock the value of your documents.

Carole Hussey headshot

Carole Hussey

Senior Fellow, Center for Digital Government

Carole Hussey is a Senior Fellow for the Center for Digital Government. Carole is the Founder of Evolv Strategy Group, an Health and Human Services (HHS) market strategy firm. As a seasoned HHS advisor, Carole has more than twenty years of experience providing consultative services to state and local government agencies. Her depth of expertise is oriented toward transformation of cross-programmatic service delivery models, enabled by modern technology solutions. Prior to starting Evolv Strategy Group, Carole served in a number of leadership positions in national consulting firms serving the HHS market. She is on the Board of Directors for the Human Services Information Technology Advisory Group (HSITAG) and volunteers with several non-profit organizations in support of transition aged youth. Carole is a graduate of Duquesne University.

Sean McSpaden headshot

Sean McSpaden — Moderator

Senior Fellow, Center for Digital Government

Sean McSpaden is an executive level information technology professional with over 30 years of experience in the private, non-profit, and public sectors. His background includes the start-up and management of several small businesses and he has served on the Board of Directors or in Executive Director positions for several 501(c)(3) non-profit organizations. Sean’s public service experience includes progressively responsible positions as an IT analyst, and in statewide coordination, management and leadership positions within the Executive and Legislative branches of Oregon state government.

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