Overview

June 17

Social services agencies represent some of the most important work government does: Building stronger communities by connecting children, families and individuals with the programs and services they need.

But too often, these agencies struggle with difficult, time-consuming processes for managing community information. Outdated technologies and legacy processes that still rely on spreadsheets make it harder for social services agencies to fulfill their mission and adequately serve their constituents.

Modern case management systems can transform the way agencies serve their clients by streamlining processes and leveraging data to provide a holistic view of an individual and the programs and benefits that will enable them to thrive.

Join us June 17 at 10 am PST/1 pm EST for a half-hour discussion on the meaningful impact of modernizing case management systems. Our panel of public sector leaders and partner experts will cover topics including:

How to think beyond grant compliance and focus on preventative casework.
How to compile data to get a more complete picture of individual clients’ needs.

Speakers

William (Bill) Rials, Ph.D. — Moderator

Senior Fellow, Center for Digital Government

William (Bill) Rials, Ph.D., is a professor and associate director (department chair) of the Tulane University School of Professional Advancement IT and Cybersecurity Program. He focuses on continually delivering and updating the program curriculum based on innovative and emerging technologies. Before transitioning to academia and higher education, he had a diverse gov tech career delivering value to state agencies, local governments, and law enforcement agencies throughout the state of Mississippi.

Tre Cabrera — Speaker

Community Development Executive, Social Solutions

Tre Cabrera is a Community Development Executive on the Portfolio Marketing team at Bonterra. She joined Social Solutions in 2021 and is a professional urban and regional planner with a 16-year career in economic development and community planning. Tre has worked in New York City, Washington, DC, and Baltimore, leading research, program development, advocacy, policy, organizing, and fundraising. Tre managed a community schools project with stakeholders across three public sector agencies, connecting vital resources, including technology and data infrastructure, to strengthen program and community impact.

Jeff Melando — Speaker

Director of Sales, Public Sector, Social Solutions

Data-driven and adeptly analytical, Jeff Melando is a technology evangelist dedicated to the discovery and strategically sees solutions throughout the spaces he serves. Charged by considerable coffee consumption, he is intrinsically inquisitive with a capacity for conquering challenges and creating connections. Witty, wise and a wizard with a whisk, Jeff is a sensible straight shooter who processes problems with practicality and pragmatism, a skillset that serves him both personally and professionally. As an avid adventurer and amateur astronautical applicant, he has car camped cross-country, is a wealth of worthless wisdom thanks to trivia, and is pretty partial to podcasts, as well as Prine playlists. A beach buff (sans sand) and numbers nerd, Jeff graduated from the University of North Carolina Wilmington with a degree in Economics.

Nicholas Musillami — Speaker

Vice President of Public Sector, Social Solutions

Nick Musillami is the Vice President of Public Sector, leading the Bonterra go-to-market approach to government, education, and healthcare. Nick has spent the last ten years leading a team of executives helping Health and Human Services agencies adopt technology designed for digital transformation, outcomes, and performance management to improve mission-critical services and help solve some of the most difficult challenges that government, education, and healthcare are faced with today.

Winston Philip — Speaker

President, Sequivalent, LLC

Winston Philip is the President of Sequivalent, LLC. This consulting firm provides community-based organizations with data management training, technical assistance, and coaching. The goal is to help CBOs demonstrate their impact, tell their story, and deliver quality services to the citizens whose lives they impact. Before forming Sequivalent, Winston served as the Interim Deputy Director of the Baltimore Civic Fund and as the Manager of Data Analysis and Performance for The Center For Urban Families in Baltimore, MD. Currently, Sequivalent consults with Associated Black Charities, Pew Research, Social Solutions, Baltimore City Mayor’s Office of Neighborhood Safety, and Baltimore City Mayor’s Office of Employment Development

Webinar

Better Case Management, Better Community Outcomes: The Power of Modernization