Overview

November 14

Watch Now

Eighty-seven percent of state and local government respondents in a recent Center for Digital Government survey say they spend at least one hour per day gathering information as a result of poor data quality.

In addition to creating massive inefficiencies, poor data quality – often caused by a reliance on paper-based processes that are prone to human error – has a negative impact on agency workflow and affects constituents by increasing processing and wait times for services. At the same time, it can impede agencies from taking advantage of new technologies. Forty-one percent of CDG survey respondents said their data quality is not high enough to realize the benefits of artificial intelligence and predictive analytics.

If you are bogged down with paper-based processes and find you can’t trust your data, we invite you to join Government Technology on November 14 at 11 a.m. Pacific/2 p.m. Eastern. Our panel of experts will unpack our survey results and offer solutions to help you enhance your data quality. Register here and you’ll find out:· How paper-based processes lead to poor data quality – and what to do about it· Why high-quality data will improve citizen satisfaction· The technological tools you can use for effective data enrichment  

Speakers

Paul Clanton headshot

Paul Clanton

Senior Fellow, Center for Digital Government

Paul Clanton has devoted his career to helping local governments be on the forefront of using technology to increase value delivered to the public. He has over 30 years in various Information technology roles in both the public and private sectors including 20 years successfully leading Information Technology departments. He is now turning his experience and expertise to helping government organizations get the most value from their significant investment in people, process, and technology.

Dugan Petty headshot

Dugan Petty — Moderator

Senior Fellow, Center for Digital Government

For fifteen years, Dugan Petty served in Oregon State Government. His goal was to improve its effectiveness at the enterprise level. He served as the State’s Chief Information Officer for six years. His collaborative leadership led to a new e-government delivery system, open government applications, strengthening security, and improvements in IT governance. He moved to Oregon in 1998 to become Oregon’s chief procurement official. During this time he co-led a cross jurisdictional taskforce in the modernization of Oregon’s procurement statutes. In 2003-2004 he lead a sourcing initiative called Smart Buy that improved contract outcomes and reduced spending. During this time he gained a reputation as a trusted leader who could work with diverse groups to achieve consensus based outcomes in procurement, risk management, sustainability, and Information Technology. Before coming to Oregon, he served in Alaska State Government for over 24 years. He started his career in facilities management. His effectiveness as an innovator and leader was recognized. He was promoted to the Deputy Director of General Services and eventually the Director of General Services. His knowledge and effectiveness in managing state procurement resulted in an appointment as the State’s Chief Procurement Officer. Dugan is a past president of both National Association of State Chief Information Officers (NASCIO) and the National Association of State Procurement Officials (NASPO). He was a founding member and past Chair of the Western States Contracting Alliance (WSCA). He received the Julio Mazzone Distinguished Service Award in public purchasing in 2004. Government Technology magazine named Dugan one of its Top 25 Doers, Dreamers and Drivers for 2011. Petty holds a Bachelors of Science degree in Political Science from the University of Oregon.

Brolin Rodrigues headshot

Brolin Rodrigues

Senior Sales Engineer, Experian

After three years in Experian’s London office, Brolin made the transatlantic move to Boston to support sales teams and clients across North America. Coming from a technical background, he has evolved his Contact Data Management experience to become an Enterprise Data Quality and Data Management expert. He has worked with organizations across every industry, including the world’s largest financial institutions, retailers, telecommunication and utility providers, supporting them through their data initiatives and strategies.

© 2025 All Rights Reserved. E.Republic LLC
Privacy & AI / Do Not Sell My Personal Information