Overview

September 16

The coronavirus has spurred governments everywhere to reengineer processes and redesign the way they get things done. The pandemic has propelled digital transformation efforts, and it has already led to major changes in how governments engage with constituents and deliver crucial citizen services.
Automation also plays a key role in helping governments transform their own internal operations as well.
In this special 30-minute webinar, we’ll profile three different public sector organizations and how workflow automation helped them meet the unprecedented challenges of COVID:

• One large Western state agency automated processes to expedite delivery of millions of dollars in CARES Act benefits while reducing errors.
• One populous county designed a new workflow to collect and distribute vital PPE to local public health facilities.
• One major city transformed its Emergency Operations Center in a matter of days, automating and virtualizing key processes to support public safety.

Join us September 16 at 11 a.m. Pacific/2 p.m. Eastern, to hear each of these stories, and to learn more about how automation can streamline workflow processes for your organization.

Speakers

Steve Witt

Director, Public Sector, Nintex

Steve is the Director of Public Sector for Nintex. He works closely with government customers and partners at both the Federal and State/Local level on transforming the way they handle processes. A champion of ‘no code’ solutions and the citizen developer, he has a passion for helping customers solve real world business problems with Nintex. Prior to Nintex, Steve worked as a technology consultant servicing customers across a number of verticals including Associations and Non-Profits, Financial Services and Banking, Media and Entertainment and Commercial.

Paul Clanton — Moderator

Senior Fellow, Center for Digital Government

Paul Clanton has over 30 years in various Information technology roles in both the public and private sectors including 20 years successfully leading Information Technology departments. He has also had roles in software development, program and project management, systems administration, and database administration. He is now turning his experience and expertise to helping government organizations get the most value from their significant investment in people, process, and technology. Paul’s leadership experience and a quest for continuous improvement has lead him to develop proven methodologies to quickly assess the people and culture of an IT organization and to implement a process to develop a unified team with a clear vision and strategy and a process to continuously improve and achieve meaningful results. Paul has considerable expertise and experience in developing processes to achieving valuable results quickly. He was one of the first to adopt agile project management methodologies, introducing Scrum to a software development organization in 2001. He also championed the adoption of a Lean program in a county organization that helped eliminate waste, increase productivity and enhance overall value delivered to constituents. Paul believes that local governments should be on the forefront of using technology to increase value delivered. To that end, he has developed a partner-centric approach that helps Information Technology align with internal and external business partners. In this way, technology becomes an enabler of solutions that constituents value. Some of Paul’s accomplishments include leading two different IT organizations that earned Top-10 Digital Counties Survey awards for a combined 10 times in 12 years. An organization he led also earned an InformationWeek 500 Government Innovators award in 2010. Paul is a current member of Colorado IT Symposium Planning Committee. He has also recently been a member of the National Association of Counties (NACo) Information Technology Standing Committee, the NACo Cyber Security Task Force, the Colorado Digital Government Summit Advisory Board and the Denver CIO Executive Summit Governing Board. Paul holds a Masters of Business Administration (MBA) and a Master of Science in Information Systems from the University of Colorado, Denver, as well as undergraduate degrees in Computer Science and Psychology. Paul is a member of Toastmasters International and regularly volunteers his time with IT and entrepreneurial advisory groups.

Webinar

Automation in the Age of COVID: How 3 Governments Reimagined Workflow in the Pandemic