Overview

June 13

At the start of the pandemic, states suspended annual eligibility verifications for Medicaid recipients. Over the past three years, Medicaid enrollment has grown by tens of millions of people. Now, with eligibility verifications poised to resume, states face a monumental case management challenge: implementing a smooth redetermination process for recipients and agency staff that doesn’t erroneously cut coverage for people who still qualify for benefits.

Join Government Technology on June 13 to learn how automation can help agencies address case management challenges at scale. You’ll see how automation can simplify Medicaid redetermination for recipients and state employees, eliminate risk, and ensure states are maintaining access to benefits for people in need. You’ll also get valuable insights on using automation to streamline processes across other government programs.

Speakers

Jon Anderson — Speaker

President and CEO, Coy Forrest Strategy and Innovation, LLC

Jon Anderson is the President and CEO of Coy Forrest Strategy and Innovation, LLC. He is a retired career public agency employee in the State of Georgia. In his final position, he served as Deputy Commissioner of Human Services over the Federal benefits programs, including SNAP, Medicaid and TANF. He began his public service career in 1992. He understands these federal programs from caseworker to executive leadership levels. He served in a variety of supervisory, management, policy, field operations and decision-making roles in both the Human Services agency and the Medicaid agency.

Phil Calzadilla

State, Local and Education Sales Leader, US UiPath

Phil Calzadilla is a business leader and IT professional who leads the State Local and Education sales team at UiPath, a leading software company specializing in robotic process automation. Phil has over 20 years of experience building and leading sales teams in the IT industry, empowering his teams to help clients achieve their mission. He joined UiPath in November of 2021 and has since been at the forefront of working with state and local clients throughout the United States, helping them meet their initiatives. Prior to his current role, Phil led state, local, and education teams while working at Cisco Systems and NextNet Partners, a consulting company he founded.

Brenda Decker — Moderator

Senior Fellow, Center for Digital Government

Brenda Decker most recently spent five years with IBM as a Director for Global Government Industry services. Prior to IBM, Brenda served in Nebraska state government for 37 years, 10+ years as the state's chief information officer with responsibility for state government computing, telecommunications, public safety radio, and video conferencing. Her expertise leading, transforming and managing large IT organizations has created high-performing teams and partnered cross functional public and private organizations. Her work has garnered both local and national recognition for her contributions to government technology.

Webinar

Automation at Scale: Addressing one of the Nation's Biggest Case Management Challenges