October 26

Watch Now

State and local governments face a desperate need to innovate and modernize as they operate in a new COVID-19 era and confront budget shortfalls from a global recession. These priorities magnify the importance of efforts already underway to optimize the efficiency of system development and implementation. Traditional waterfall development simply does not work in this environment and organizations may not be poised to go full-tilt agile. In either case, it can be difficult to not fall back on old habits when projects are complex and the stakes are high. There must be a middle ground.

Join Government Technology on October 26 at 11 a.m. Pacific/2 p.m. Eastern for insights on how your organization can use innovative system deployment techniques to achieve critical business outcomes faster and with less risk. Our experts will explain how you can apply the principles of agility, design thinking and cultural change to be more adaptive in your modernization efforts.

Register now and you’ll hear:

  • Why many state and local leaders can get stuck and fall back on implementation strategies that don’t work
  • How the pace and rhythm of software implementation has changed the approach to cultural change
  • How flexibility can create stability
  • What other organizational traits are critical to innovate, adapt, and efficiently respond to stakeholders and constituents


Hans Zigmund

Hans Zigmund

Director of Finance, State of Alaska

Chief Financial Officer for the State of Alaska. Responsible for statewide accounting services and the production of the Comprehensive Annual Financial Report (CAFR). Leading the first statewide finance and HRM CGI Advantage 4.X ERP upgrade in the nation.

Bob Woolley

Bob Woolley

Senior Fellow, Center for Digital Government

Bob was the Chief Technical Architect for the state of Utah’s Department of Technology Services, including the development of the state’s Utah.gov portal. Utah has been widely recognized in these areas with numerous national awards. He has also been a technical lead and RFP writer for the WSCA/NASPO Cloud and Data Communication Procurements. He has experience with state, county and higher education employee skill assessments and technology upgrade implementations.

He has extensive experience with development and implementation of enterprise infrastructure and technology services. He focuses on e-government and technical architecture, with special emphasis on technical architecture implementation, planning and analysis; Web design; cloud implementation; and development of online government services. He is a specialist in Theory of Operations documentation processes and implementation of Microservice Architecture and DevOps in hybrid cloud environments.

He has worked in the public sector as a university professor and systems analyst, and in the corporate world as a company president and Enterprise Architect. He has a master’s degree from Utah State University. He was named as one of Government Technology Magazine’s Top 25 Doers, Dreamers and Drivers, and has specialized in applying new and emerging technology solutions to government.

Jeff Bailey

Jeff Bailey

VP, US Business Consulting Lead, CGI

With more than 27 years of experience in technology and business consulting, Jeff serves as CGI’s Business Consulting Leader for the US Commercial and State Government strategic business unit. In this role, Jeff acts as the focal point for CGI’s vision and thought leadership in IT Modernization and Business Agility consulting services and provides advisory services to CGI’s geographic business units as well as to CGI clients. CGI’s Business Consulting team provides end-to-end services across multiple industries, offering a unique combination of global expertise and intellectual property-based solutions.
Prior to CGI, Jeff provided executive leadership for large-scale, global engagements in the Energy and Utilities, Financial Services, and Retail markets. Jeff is a proud veteran of the US Air Force and lives in Fort Myers, Florida.

Phil Bertolini

Phil Bertolini — Moderator

Co-Director of the Center for Digital Government

Phil Bertolini is the Co-Director of the Center for Digital Government (CDG), a national research and advisory institute on information technology policies and best practices in state and local government. Previously, he served as deputy county executive and CIO for Oakland County, Michigan.

During his 31-year tenure, Phil built a world-class IT organization in the second-largest county in Michigan, just north of Detroit. As Oakland County CIO, he oversaw more than 150 employees serving over 1.2 million residents. In 2005, he was also promoted to deputy county executive, holding dual positions until his retirement.

Phil’s efforts earned the county national attention, winning numerous awards for technology innovation and excellence. He was named one of Governing Magazine’s Public Official of the Year and Government Technology Magazine’s Top 25 Doers, Dreamers & Drivers. He was also honored by the President Obama White House as a Champion of Change for 2012.