Overview

April 22
11AM PT, 2PM ET

Register

Government agencies are under constant pressure to keep services running smoothly while balancing limited staff, complex systems, and rising expectations. Many teams are exploring AI, but it’s often unclear how the technology fits into everyday operations or supports meaningful progress over time.

Join Government Technology and Naviant for a live webinar on how agentic AI is being applied across government operations to support continuous improvement. Drawing on real stories from government jurisdictions, the discussion will explore how agencies have taken first steps with AI, addressed process challenges, and put the right structures in place to govern, scale, and refine these efforts over time—plus the lessons learned along the way.

What you’ll learn:

  • How agencies can apply AI to ongoing process improvement: See how AI is being used to support workflow coordination, reduce handoffs, and keep work moving as conditions change.
  • What real government use cases show in practice: Learn how agencies selected initial processes, evaluated results, and adjusted their approach.
  • How to introduce AI with the right guardrails: Understand governance, accountability, and operational considerations that help agencies move forward responsibly.

Speakers

Vince Hanson headshot

Vince Hanson

VP of Public Sector, Naviant

Vince Hanson brings over 25 years of leadership experience with enterprise software, professional services integration, and software-as-a-service companies. He is a change agent in recognizing customers’ needs, leading organizations to respond with solutions that drive value, and unifying teams to execute on strategic vision. Vince specializes in integrating low-code platforms to unify mission-critical data.

Sean McSpaden headshot

Sean McSpaden — Moderator

Senior Fellow, Center for Digital Government

Sean McSpaden is an executive level information technology professional with over 30 years of experience in the private, non-profit, and public sectors. His background includes the start-up and management of several small businesses and he has served on the Board of Directors or in Executive Director positions for several 501(c)(3) non-profit organizations. Sean’s public service experience includes progressively responsible positions as an IT analyst, and in statewide coordination, management and leadership positions within the Executive and Legislative branches of Oregon state government.

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