Overview

March 4
11AM PT, 2PM ET

Register

From boosting student success to streamlining operations, higher education institutions are enhancing what they do best with AI. But scaling AI tools responsibly takes more than excitement and ambition. It takes visibility.

Join us for a session that explores how higher ed CIOs and technology leaders can monitor, manage and maximize AI initiatives with greater confidence. You’ll see how observability tools built for complex environments are helping IT teams reduce risk, meet compliance needs and deliver results that actually stick.

Whether you’re fine-tuning AI tools for student services or running pilots in the research space, this webinar will show you how to get a clear picture of performance across your entire AI stack — no guesswork required.

You’ll learn:

  • How to gain full-stack visibility across GenAI pipelines — from vector databases and prompts to token usage and GPU utilization
  • Ways to streamline troubleshooting and reduce bottlenecks using centralized dashboards, anomaly detection and real-time alerts
  • What compliance-ready monitoring looks like, including audit trails, policy-based guardrails and actionable metrics built for higher ed environments

Speakers

Jonathan Fozard headshot

Jonathan Fozard

Chief Information Officer, Florida State University

Jonathan Fozard serves as Associate Vice President and Chief Information Officer at Florida State University. He leads FSU’s technology teams advancing innovation across academics, research, athletics, advancement, medical, security, and administrative areas. He also oversees the Northwest Regional Data Center, Florida Virtual Campus, and Florida’s State Data Center. Recently confirmed by the Florida Senate, he serves on the Governor’s Technology Modernization Council, championing technology and artificial intelligence initiatives statewide. A strong advocate for collaboration and partnerships, Jonathan focuses on transforming higher education technology to strengthen student success, workforce readiness, research, and institutional impact.

Nate Cummings headshot

Nate Cummings

Sr. Director of Infrastructure, Western Governors University

Nate Cummings is a passionate technology leader and AI evangelist with hands-on 20+ years' experience in both Education Technology as a Distinguished Engineer at WGU, and Enterprise as a Principal Engineer at AWS supporting their largest customers. Today, he is the Sr. Director of Infrastructure at WGU and spearheads the incorporation of AI technology into every aspect of the university’s advance learning platforms including the conceptualization of a workload, SDLC, observability, and incident management.

Tom Andriola headshot

Tom Andriola

Field CIO / AI Executive, Dynatrace

Tom Andriola is a veteran technology leader having been Chief Information Officer in both the public and private sectors. He currently serves as Field CIO and business transformation/AI executive for Dynatrace where he works with leaders prepare for the Age of AI. Previously, he served as CIO for the University of California system and as Vice Chancellor and Chief Digital Officer at UC Irvine, leading major initiatives in data, AI and digital transformation. Tom’s focus is on advancing observability, scaling AI responsibly, and helping enterprises build toward trusted, autonomous operations to serve its constituents and customers.

Patrick Frontiera headshot

Patrick Frontiera

IT and Campus Operations Strategy Leader, Amazon Web Services

Patrick Frontiera leads the Campus and IT Operations portfolio at Amazon Web Services. In this role, Patrick is responsible for ensuring that colleges and universities successfully use AWS to sustain and differentiate their institutions. Prior to his role at AWS, Patrick was the CIO at Loyola Marymount University, where he was responsible for ensuring that the academic technology, administrative computing, infrastructure technology, and user support teams provided services that enabled LMU's mission. Before joining higher education, Patrick was the Director of Software Development at a start-up company in Santa Barbara and an application developer at PeopleSoft.

Ron Bergmann headshot

Ron Bergmann — Moderator

Senior Fellow, Center for Digital Education

Ronald M. Bergmann most recently served as Vice President for Information Technology and CIO at Lehman College/CUNY. At Lehman, Ron and his team pioneered the use of analytics, automated major business processes, enhanced classroom technology, and opened the first virtual reality lab in the region. Lehman was cited as an exemplar in the 2018 Horizon Report for its innovative Lehman 360 digital platform. Ron is a fellow of the EDUCAUSE/CLIR Frye (now Leading Change) Institute and was named in 2017 as one of the nation’s top technologists, transformers, and trailblazers by the Center for Digital Education. Ron previously served as first deputy commissioner of New York City's information technology agency where he was selected by Government Technology Magazine as one of the nation's leading individuals redefining and advancing technology's role in government. 

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