Overview

June 26

The right business applications can revolutionize government processes. Too many agency processes are still stuck in clunky, error-prone workflows of emailing various Word docs, Excel spreadsheets and PDF forms back and forth.

For many government agencies, the idea of developing a custom solution can seem costly and daunting.

But the city of Philadelphia has launched an innovative strategy for building and rolling out custom applications to help city departments reimagine their outdated processes and legacy workflows that is both efficient and cost-effective.

Join Government Technology, leaders from the City of Philadelphia’s Office of the Chief Administrative Officer and their technology partners at Quickbase for a live webinar. You’ll learn:

How Philadelphia built an application that took city contracting processes from a 6-week turnaround to just 3 days
How the city launched 12 new apps and started working on 5 more – in just the first four months of the program
How these apps are improving government efficiency and constituent experience

Speakers

Mihir Mulloth

Policy and Project Manager, Office of the Chief Administrative Officer at the City of Philadelphia

Mihir Mulloth is a Policy and Project Manager with the Chief Administrative Officer at the City of Philadelphia. Mihir first developed a passion for public service when he enrolled in the AmeriCorp program City Year, which had him serve as a teaching assistant in a public school in Philadelphia. After completing the program, Mihir worked as a drug and alcohol and mental health case worker in Philadelphia. These experiences gave him insight into the interconnectedness of different policy issues, such as homelessness, public health, education, criminal justice reform and more.

DeShawn Jones

Senior Project Manager, Office of the Chief Administrative Officer at the City of Philadelphia

DeShawn Jones is a 26-year City of Philadelphia employee and one of the Senior Project Managers in the Office of the Chief Administrative Office. Prior to joining CAO, he worked in several other departments including Fleet Services, License and Inspections, Revenue and the Office of Innovation and Technology. DeShawn transitioned to public service after 6 years of working in private industry. Throughout his career, DeShawn has focused on process improvement, innovation and technology integration. DeShawn has a BBA in Accounting from Temple University and a MBA with a concentration in Technology Management from the University of Phoenix and various other certifications.

Laurence Ross

Account Executive, Public Sector at Quickbase

Laurence joined the Quickbase Public Sector team in 2022 where he is responsible for supporting and growing Quickbase’s customer base in the Northeast. Over his 25-year career with leading technology firms, he has guided government agencies on the successful and secure adoption of technologies to improve operational efficiency, decrease risk, and improve outcomes for citizens. Laurence’s public sector technology experience includes an array of application modernization projects with implementations of solutions including No-Code/Low-Code, Integration Platform as a Service (IPaaS), Business Rules Management, and Business Process Management.

Bob Bennett — Moderator

Senior Fellow, Center for Digital Government

Bob Bennett is a Senior Fellow at the Center for Digital Government and the founder of B2 Civic Solutions, an international smart cities consultancy firm based in Parkville, Mo. From 2016 to 2019 he served in Mayor Sly James’ administration as the Chief Innovation Officer for the City of Kansas City, Mo. During his tenure, he oversaw the city’s smart city initiatives including a 54-block total digitalization pilot, strategy development for the city and P3-based expansion plans.

Webinar

A New Era of Efficiency: Philadelphia's Modernization Initiative